Service Support Manager

Position Summary Role Type: This position is intended for contingent/vendor workers supporting the SSM organization. The role follows SSM as a Service (SSMaaS) operating model and is governed by the scope and responsibilities outlined for vendor engagements. The Support Service Manager (SSM) is a customer-facing role within Ultimate Support organization, responsible for delivering proactive support coordination through the SSM as a Service (SSMaaS) model. Rather than supporting a fixed portfoli…