About the Role
Join a growing engineering function deploying multimodal, agentic AI systems into production for insurance claims workflows. You will own customer deployments from initial scoping through go-live, while shaping the product with insights from real-world use.
What You'll Do
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Lead customer deployments end-to-end and serve as the primary technical contact for senior stakeholders.
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Build trusted customer relationships, understand business challenges, and align priorities for AI adoption.
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Design, build, and iterate on AI agents using prompt engineering, model integrations, and rapid prototyping.
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Scope and develop product features that help customers scale and improve claims outcomes.
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Integrate the platform into customer environments by working directly with technical teams on APIs and systems.
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Coordinate with the core platform team and share deployment insights and best practices through internal playbooks.
What We're Looking For
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At least 2 years in forward-deployed, customer-facing, founding, or software engineering work with substantial customer interaction.
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Hands-on experience with Python, APIs, cloud platforms, LLMs, prompt engineering, and agentic AI systems.
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Experience using AI-assisted development workflows in day-to-day engineering work.
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Ability to build and manage customer relationships, own deployments, and communicate effectively with senior stakeholders.
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Experience integrating third-party systems and working directly with customer technical teams; insurance or claims technology experience is relevant.
Compensation & Benefits
Base salary: $165,000 to $250,000 annually. Visa sponsorship is available.
Location
On-site in San Francisco, California.
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