About the Role
Join an early-stage healthtech team as its third engineer, working closely with the founders. You will help support and improve AI-powered clinical conversation simulations used in education, then grow into broader full-stack product development.
What You'll Do
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Own technical customer support across AI simulations, learning management, field experience, and compliance products.
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Respond to support requests from faculty, students, and university administrators through email, calls, and other channels.
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Diagnose issues, resolve customer problems, and take on increasingly complex cases as you ramp up.
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Build automations and internal tools to reduce support work and help the team scale.
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Ship full-stack product features used by students and faculty.
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Contribute to product decisions, system architecture, engineering culture, and AI-agent workflows.
What We're Looking For
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Zero to four years of experience in software engineering, full-stack development, or forward-deployed engineering.
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Experience as a founder, on a founding team, or at an early-stage startup.
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A software engineering background that is not primarily focused on Android development.
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Ability to work autonomously and make progress without a detailed daily task list.
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Experience with full-stack development, AI agents, LLMs, or automation.
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EdTech experience or familiarity with university environments is a plus.
Compensation & Benefits
Base salary is $160,000 to $200,000 annually. Visa sponsorship is available.
Location
On-site in New York, New York, five days per week.
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