About the Role
Join an early-stage insurtech company building AI-powered tools for insurance claims operations. As the founding product designer, you will shape the end-to-end experience for claims professionals and leaders, turning complex, high-volume workflows into clear, effective products.
What You'll Do
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Design customer-facing experiences across claims workspaces, operational tools, and executive dashboards, with a focus on making complex claims workflows simple.
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Lead UX research and product instrumentation by reviewing behavioral data and heat maps, speaking with users, and using findings to guide improvements.
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Partner with product leadership, forward-deployed engineers, and the broader engineering team to translate customer needs into workflows and implementation-ready designs.
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Design human-in-the-loop AI interactions that help users understand what agents did, why they did it, what information they used, and when they are uncertain.
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Guide the product's evolution toward an enterprise-ready experience, taking work from discovery through delivery.
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Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.
What We're Looking For
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Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
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A portfolio demonstrating UX-first design for dense, technical software used by operators throughout the workday.
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Experience simplifying complex workflows through user research and data, such as behavioral analytics or heat maps.
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Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
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Strong product design experience beyond visual design, with a record of working closely with engineering teams.
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Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is experience designing AI-assisted workflows and design systems.
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U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.
Compensation & Benefits
Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.
Location
On-site, five days per week in New York, New York.
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