Sr. IT Executive
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**Job Description – IT Support Engineer**
**Position:** IT Support Engineer **Department:** Information Technology (IT) **Location:** Ahmedabad **Employment Type:** Full\-Time **Experience:** 6 Months – 1 Year
About the Role
We are seeking a dedicated and technically skilled **IT Support Engineer** to join our IT team. The ideal candidate will be responsible for providing end\-user technical support, maintaining IT infrastructure, troubleshooting hardware and software issues, and ensuring smooth day\-to\-day IT operations across the organization.
Educational Qualification
* Diploma in Computer Engineering / Information Technology * B.Sc. (IT/Computer Science) * BCA or equivalent qualification
Experience
* 6 Months to 1 Year of relevant experience in IT Support or Desktop Support.
Key Responsibilities
* Install, configure, and maintain Windows desktop and laptop systems. * Provide technical support for hardware, software, printers, scanners, and peripheral devices. * Configure and troubleshoot Microsoft Outlook, POP3, SMTP, IMAP, Exchange Mail, and mobile email clients. * Install, update, and monitor antivirus software, patch management, and backup solutions. * Troubleshoot desktop, network, and hardware\-related issues. * Configure and maintain LAN, Wi\-Fi, and network connectivity. * Perform network cable crimping and basic network configuration. * Support printer installation, configuration, and troubleshooting. * Assist in managing Active Directory user accounts, DNS, DHCP, and Windows Server environments. * Maintain IT asset inventory and documentation. * Coordinate with vendors for hardware repairs and warranty support. * Ensure timely resolution of IT support tickets while maintaining high service standards.
Technical Skills
* Installation, configuration, and administration of Windows desktop operating systems. * Good knowledge of Microsoft Outlook, Exchange Mail, POP3, SMTP, IMAP, and mobile email configuration. * Experience with Antivirus, Patch Management, and Backup Solutions. * Basic networking knowledge, including LAN setup, cable crimping, and network troubleshooting. * Knowledge of printer installation, configuration, and maintenance. * Strong troubleshooting skills for desktop, hardware, and network\-related issues. * Basic knowledge of Windows Server, Active Directory, DNS, and DHCP.
Required Skills
* Good verbal and written communication skills. * Strong analytical and problem\-solving abilities. * Organized, responsive, and detail\-oriented. * Ability to work independently as well as in a team. * Quick learner with a positive attitude and customer\-focused approach.
Why Join Us?
* Competitive Salary * Career Growth Opportunities * Hands\-on Exposure to Enterprise IT Infrastructure * Professional Learning \& Development * Supportive and Collaborative Work Environment
Pay: ₹18,000\.00 \- ₹25,000\.00 per month
Benefits:
* Cell phone reimbursement * Flexible schedule * Paid sick time * Provident Fund
Work Location: In person
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