Data Operations Specialist - Philippines - Fully remote
About the Role:
We are seeking a detail-oriented and process-driven Data Operations Specialist to join our team! This role is perfect for someone passionate about data accuracy and client success. You will play a key role in supporting our clients by managing and auditing location data through our tools and processes and providing location management related services.
Key Responsibilities:
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Provide expert support to clients on location data using our proprietary tools
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Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices
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Provide customer facing services that increase customer satisfaction and retention
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Deliver audits on listing data to maintain accuracy and quality standards
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Ensure timely completion of deliverables, meeting agreed SLAs and personal targets
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Follow communication procedures, guidelines, and policies to provide seamless client support.
What We’re Looking For:
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A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field.A detail-oriented professional with a passion for data accuracy and client success.
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Strong problem-solving skills and the ability to follow detailed processes.
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Excellent organizational skills to manage multiple deliverables within tight deadlines.
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Proficiency in data manipulation and audit processes is a plus.
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Strong proficiency in English, including written, spoken, and reading skills.
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Advanced knowledge of Google Sheets a plus
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Proficient in AI utilisation is a major plus
Why Join Us?
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Work with a dedicated and innovative team
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Opportunity to develop expertise in location data and industry-leading tools.
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Make a direct impact on the quality of service delivered to our clients.
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