Job details

System Administration & Functional Analyst - IT4 (AESES)

New Regular Continuing Full-Time (Grant Funded)

Full-time: Yes

Permanent: Yes

Work schedule: 35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)

Salary: $38.32 to $55.25 per hour ($69,742.40 to $100,555.00 per annum)

Expected Start Date January 11, 2027

Trial/Probation period: 840 hours worked

For more information please contact: Kristine Ward - kristine.ward@umanitoba.ca

Qualifications

MINIMUM FORMAL EDUCATION/TRAINING:

University degree or college diploma in a related discipline is required.
Training in Business System Analysis, professional accounting or other related professional development is required.

EXPERIENCE:

Minimum of 4 years’ experience implementing and administrating complex financial management systems, and performing data analysis, with a focus on process design, data integrity and collaboration is required.
Must have experience in identifying, developing, and implementing business processes/business process improvements with a variety of business clients.
Accounting experience, which includes a strong knowledge of financial controls (both manual and system driven) is required.
In-depth knowledge of several large complex technological systems, concepts and definitions used in an accounting environment is required.
Must have experience implementing application and infrastructure solutions, technology components, and operational processes.
Experience conducting information risk assessments for external agencies (law enforcement) in an expedited and confidential manner is required.
Previous experience reviewing system requirements and recommending appropriate system management measures to meet business needs is required.
Experience with multiple hardware and software environments is required.
Understanding of complex enterprise solutions and architectures; knowledge of components of application and infrastructure is required.
Broad experience with tools and technologies used to design, plan, and validate confidential financial data is required.
Strong understanding of application development methodologies and expertise in the delivery of business solutions using formal development methodologies/processes is required.
A strong understanding of client service and business relationship management and business analysis in a complex environment is required.
Experience with system implementations, applications and business processes required.
Experience in multi-task, project management environment required.
Previous experience working in a major financial system and familiarity with the University of Manitoba or non-profit environment and culture preferred.
Experience supporting research administration, grant management, project accounting, sponsored research programs or related enterprise financial and administrative systems processes would be considered an asset.
An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

Demonstrated analytical and technical skills are required.
Proven complex problem-solving and systems analysis abilities are required.
Demonstrated design and documentation skills are required.
Demonstrated planning and organizational skills are required.
Exceptional interpersonal skills in areas such as teamwork, facilitation and collaboration are required.
Knowledge of business process re-engineering principles and processes is preferred.
Excellent writing skills including technical writing and demonstrated effective verbal communications with presentation skills are required.
Ability to work effectively in a diverse team environment is required.
Background in system analysis for complex computer enterprise financial and administrative systems is required to succeed in this position.
Must have the ability to process large numbers of documents with speed, accuracy, and attention to detail to meet strict deadlines.
Ability to quickly comprehend the functions, capabilities and applicability of new technologies is required.
Proven ability to apply a variety of technical solutions to business problems is required.
Proven ability to develop imaginative solutions and ways of approaching situations is required.
Proven ability to articulate complex concepts to audiences with varying levels of technical expertise is required.
Proven ability to develop strong interpersonal working relationships is required.
Demonstrated ability to provide excellent customer service is required.
Ability to work in a professional, confidential, and productive way is required.
Satisfactory work record, including satisfactory attendance and punctuality, is required.

OTHER JOB RELATED QUALIFICATIONS:

A sound knowledge of university policy and procedures is preferred.
Knowledge of research administration processes and systems, including sponsored research funding, grant and contract accounting, related financial controls, and compliance and reporting requirements, would be considered an asset.
Professional appearance & conduct is required.
Knowledge and experience of University of Manitoba Aurora Finance systems (BANNER, FAST, Concur, CORE, EPIC, UMPlan) and related systems and processes would be an asset.

Key responsibilities

System Administration

Responsible for the configuration and maintenance of the enterprise financial and administrative systems
Ensures systems are operating correctly and offer University staff accurate access to financial information
Liaise with internal and external technical resources for system integration & interface requirements
Maintain and monitor overnight data load processes with internal technical resources
Build and maintain report requests using enterprise financial and administrative systems
Load tables and data to enterprise financial and administrative systems (e.g. annual budgets, Spend Visibility data)
Liaise with the University’s software providers to ensure systems are kept up to date and configured to optimize usefulness and comply with policies and procedures. (inclusive of approval flows and enhancing automation)
Develop, run, and review reports regularly to ensure functionality and compliance with policies and procedures.
Create reports to support KPI’s and maximize benefits to procedural efficiencies
Review & manage monthly releases and log requests with suppliers and/or IST as required
Test and implement software upgrades for enterprise financial and administrative systems and related projects with IST & software providers
Create and maintain test scenarios for use when testing new system versions.
Trouble shoot problems and document problems encountered with applications, releases, and enhancements.
Provides recommendations to address identified system issues/concerns
Maintain problem logs, evaluate trends, and manage problem resolution to provide solutions to problems encountered
Participates in the development of recommendations for potential system changes/enhancements to respond to clients’ needs and identifies opportunities for improvements
Develops plans for the revision/enhancement of services to clients related to systems
Research the procedures, system functionality, and best practices of the enterprise financial and administrative systems with other sources including:

Internal functional and technical experts
external users of similar systems (e.g. other Canadian Universities)
software suppliers (e.g. Banner, Millennium, CORE)

Provide regular reports to Financial Services management on system updates and performance issues, with recommendations to resolve problems
Develop custom reports for Financial Services departments as requested or when needed for troubleshooting purposes

System Training, Client Support and Process Development

Meets with clients to review requests for new and/or changes to applications, reports and processes and align client expectations and perceptions to Financial Systems delivery capacity
Works to continuously develop an understanding of client groups’ activities and needs
Implements client relationship management processes and activities to support the advancement of positive client relationships
Promotes system and process “best practices” to internal users
Promotes the visibility and benefits of Financial Systems services and works to enhance the identity of the team as an effective service organization
Acquires and maintains an in-depth knowledge of clients’ business functions to ensure that the operational drivers of clients are understood, maintained, and integrated into supports
Administer & assist with system training sessions
Provide support to clients and help desk staff with use of enterprise financial and administrative systems and processes
Ensures client complaints and suggestions are addressed in a timely manner
Provides recommendations to address identified client issues/concerns

Communication

Communicate appropriate strategies including messages, timing, and information to user groups in a consistent & appropriate format
Works with Financial Systems clients to identify communication and information needs
Ensure appropriate distribution of communication materials
Ensure Aurora Finance website is up to date
Perform other related duties as assigned

Additional information

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact UM.Accommodation@umanitoba.ca or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of "The Freedom of Information and Protection of Privacy Act" (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.

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