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Upedge Job Karle Pvt. Ltd.

Customer Complaints and Escalations

Navi Mumbai, MaharashtraOn-siteIndividual contributorvia adzuna
customer servicecomplaint managementescalation handling

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Process : Escalation Desk (Visa Verification- Complain Management- Escalation Handling) ( 80% Backend and 20% Calls) Shift Timing : Rotational Working Days : 5 Week Offs : 2 Rotational HSC/Graduate with Minimum 6 months Email Escalation experience in Customer Service department. Amazing communication will be considered Salary: Upto Inhand: 32k * Should have handle Customer Complaints and Escalations. * * Level 2 Escalations. * Rounds of Interview* : HR Email Assessment Chat Versant Operations T…

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