Floor Manager
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**Job Summary**
We are seeking an energetic and detail\-oriented Floor Manager to lead daily operations in a fast\-paced food service environment. The ideal candidate will oversee staff, ensure exceptional customer service, maintain food safety standards, and manage overall restaurant performance. This role offers an exciting opportunity to motivate a dynamic team, uphold high\-quality food and service standards, and drive the success of our hospitality venue. The Floor Manager is a key leader responsible for supervising team members, managing inventory, and ensuring smooth shift operations while fostering a positive dining experience for all guests.
**Responsibilities**
* Lead and supervise restaurant staff during shifts, including training new team members and providing ongoing coaching to ensure excellent performance. * Oversee food preparation, cooking, and food handling to maintain high standards of quality, safety, and presentation. * Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation. * Control inventory levels through effective stock management, ordering supplies as needed, and minimizing waste. * Ensure compliance with food safety regulations and sanitation standards across all areas of the restaurant. * Handle customer inquiries, resolve complaints promptly, and promote a welcoming atmosphere to enhance guest satisfaction. * Conduct shift management duties including scheduling, supervising food production, monitoring kitchen operations, and managing labor costs. * Analyze profit and loss reports to identify opportunities for increased efficiency and profitability. * Support staff training initiatives focused on food safety management, culinary techniques, and hospitality best practices. * Collaborate with management on budgeting efforts, promotional activities, and operational improvements to meet business goals.
**Qualifications**
* Proven experience in quick service or fast food restaurant management with a strong background in food preparation, cooking, and kitchen operations. * Demonstrated supervisory experience managing hospitality teams in casual dining or fine dining environments. * Proficiency with POS systems such as Shift 4 or Toast; cash handling experience is essential. * Knowledge of inventory control procedures and food safety standards; certification in food safety is preferred. * Strong leadership skills with the ability to motivate teams, manage conflict, and foster a positive work environment. * Excellent communication skills with managerial experience in training \& development, interviewing, and team leadership. * Basic math skills for cash reconciliation, budgeting analysis, and order calculations. * Experience in managing hospitality operations including catering or banquet services is a plus. * Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast\-paced setting.
Join us as a Floor Manager to lead our vibrant team toward delivering memorable dining experiences! We are committed to fostering growth through training \& development opportunities while supporting your professional journey in the food industry. This paid position offers an engaging work environment where your leadership can truly shine!
Pay: $32,000\.00 \- $45,000\.00 per year
Work Location: In person
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