Job Title: Program Tester
Focus Areas: Software Quality Assurance, Manual & Functional Testing, Test Planning & Documentation, Release Coordination
Location: Kannur, Kerala (On-site)
Experience: Fresher to 2 years
Nature of Work: Full-time, on-site. The role involves testing web and mobile applications across live client projects, owning test documentation and bug tracking end-to-end, and coordinating closely with designers, developers, and clients to keep releases on schedule and to quality.
About Urbanhub Innovations
Urbanhub Innovations is a design-led digital solutions company based in Kannur, building innovative and scalable web and mobile applications for modern businesses across India, the GCC, the UK, and Canada. With expertise in technologies such as Flutter, React, Next.js, and the MERN stack, we deliver user-centric products that combine functionality, performance, and seamless user experience. We work closely with clients to transform ideas into impactful digital solutions that meet real-world needs.
At Urbanhub Innovations, we believe technology is driven by people. The organization promotes a collaborative and supportive work culture where creativity, learning, and innovation are encouraged at every level. Team members work on live client projects with real ownership, gain hands-on exposure across industries and markets, and continuously sharpen their skills in a fast-evolving digital environment.
We are committed to creating a positive and growth-oriented workplace where employees feel valued, empowered, and motivated to contribute their best.
Role and Responsibilities
1. Functional & Manual Testing
- Test web applications (React, Next.js, Laravel) and mobile applications (Flutter, Android and iOS) across devices, browsers, and screen sizes
- Perform functional, UI/UX, regression, smoke, and cross-browser/cross-device testing before every release
- Verify that delivered features match the approved design (Figma) and the agreed requirements or SRS
- Test multilingual and RTL (Arabic) layouts, payment flows, forms, and e-commerce journeys where applicable
2. Test Planning & Documentation
- Read requirement documents, user stories, and designs to prepare test scenarios and test cases before development is complete
- Maintain structured test case sheets, test execution logs, and release checklists for every project
- Write clear, reproducible bug reports with steps, expected vs actual results, screenshots or screen recordings, and severity/priority
- Track defects from logging to closure and re-verify fixes before sign-off
3. Release Coordination & Sign-off
- Own the pre-release quality gate: confirm what is tested, what is open, and whether a build is ready to ship
- Coordinate UAT with clients, collect and consolidate their feedback, and convert it into actionable tickets for the team
- Prepare concise QA status summaries for internal stand-ups and client updates
4. Task Tracking & Follow-ups
- Maintain project trackers, task boards, and milestone timelines for the projects being tested
- Follow up with designers and developers on pending fixes, blockers, and deadlines
- Keep meeting notes, action items, and decision logs updated and circulated
- Flag scope changes, timeline risks, and dependency issues early to the project lead
5. Client & Team Communication
- Communicate clearly and professionally with clients across India and international markets over email, WhatsApp, and calls
- Translate client feedback into precise technical requirements for the team, and technical constraints into plain language for clients
- Work closely with UI/UX designers, developers, and content teams to keep deliverables on schedule
6. Process & Continuous Improvement
- Suggest improvements to QA checklists, bug-tracking workflows, and release processes
- Stay current with testing tools, mobile/web platform updates, and QA best practices
- Contribute to internal documentation, onboarding material, and reusable test templates
Essential Requirements
- Fresher to 2 years of experience in software testing, QA, or a related technical role (academic projects, internships, or freelance work count)
- Bachelor's degree in Computer Science, IT, Engineering, or a related field, or equivalent practical experience
- Solid understanding of the software development life cycle and the testing life cycle (STLC)
- Ability to write structured test cases and clear, reproducible bug reports
- Strong attention to detail with the discipline to test thoroughly rather than quickly
- Strong written and spoken communication skills in English, with the confidence to speak with clients and lead follow-ups
- Naturally organised: comfortable maintaining trackers, checklists, and timelines, and chasing pending items without being reminded
- A sense of ownership — takes responsibility for the quality and timely delivery of the projects assigned, not just the tickets
- Ability to handle multiple client projects and shifting priorities simultaneously
Good to Have
- Exposure to bug-tracking or project tools such as Jira, ClickUp, Trello, Notion, or Google Sheets-based trackers
- Basic familiarity with Figma for comparing builds against designs
- Basic understanding of APIs and tools such as Postman
- Exposure to automation basics (Selenium, Playwright, or similar) or interest in learning them
- Understanding of Agile/Scrum practices
- Experience testing e-commerce, booking, or dashboard-style applications
Pay: ₹10,000.00 - ₹15,000.00 per month
Application Question(s):
- You've found a critical bug the evening before a client demo. The developer says it's not a bug, the client hasn't seen it yet, and the project lead is unreachable. Walk me through exactly what you'd do in the next two hours
- How many years of hands-on experience do you have in software testing or QA (including internships)? Please mention any live projects or apps you have tested
- Are you available to join immediately? If not, what is your notice period or earliest possible joining date
Work Location: In person
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