About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.
Learn more about us at www.valiram.com
Valiram Brands:
Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro etc)
Accessories (Swarovski,Mont Blanc)
Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
SUMMARY OF THE ROLE
Lead the store by representing the brand, driving key initiatives, and ensuring sales, operations, and team performance align with excellence. Maintain store aesthetics, uphold inventory accuracy, minimize stock losses, and foster a positive, ethical work environment.
Key Responsibility Areas:
Sales & Customer Service: Achieve sales targets, execute strategies, and provide excellent customer service while maintaining the brand’s luxury image.
Store Operations: Follow SOPs for opening/closing, maintain store cleanliness, and ensure proper visual merchandising.
Inventory & Reporting: Manage stock, conduct regular counts, resolve discrepancies, and update reports accurately.
Compliance & Development: Adhere to company policies, handle customer concerns, and continuously enhance product knowledge.
Key Requirements:
Ideal to have at least 5-6 years of fashion retail experience, including 2 years in a managerial role.
Strong sales and operational skills to manage inventory, merchandising, and store performance.
Excellent customer service and clienteling to build strong relationships with potential clients.
Why work for us?
We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here's why you'll love working with us:
Level Up Your Career: Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth. Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
Fun & Vibrant Workplace: Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community. Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team! Express Yourself: Enjoy the freedom of a fashionable dress code.
At our HQ Office you can enjoy: Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank. Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze. Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
Rewarding Benefits: Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually. Life Balance & Support: We offer a comprehensive benefits package.
Job Type: Permanent
Benefits:
Dental insurance
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Vision insurance
Job Types: Full-time, Permanent
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person
Work Location: In person
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