RTSM Program Director

About the role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Program Director serves as the definitive owner of success, functioning as the executive partner who ensures strategic cohesion across Veeva's RTSM teams to maximize customer value. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth. This role is highly collaborative requiring strategic thinking, strong program management skills, and the ability to mentor others. You will work closely with Product, Sales, Design, and Project Management teams to create impactful experiences that drive adoption and site success.