Executive Assistant to the Managing Director (IT & eCommerce Operations)

About the role

We are looking for a reliable, organized, and computer\-savvy Executive Assistant to work directly with the Managing Director. This role involves assisting with daily operations, coordinating tasks with the team, communicating with clients, handling data entry, conducting online research, and supporting various administrative activities.

This is an excellent opportunity for someone who enjoys working with technology, managing multiple tasks, interacting with clients, and learning new skills in web development, eCommerce, and digital operations.

**Key Responsibilities**

* Assist the Managing Director with day\-to\-day operational tasks. * Allocate and follow up on tasks assigned to the development and design team. * Perform product data entry and content management for eCommerce websites, including leather apparel, fashion accessories, adult lifestyle products, and other retail product categories. * Conduct internet research and compile information as required. * Prepare spreadsheets, documents, reports, and presentations. * Handle various typing, documentation, and administrative tasks. * Maintain task lists and ensure deadlines are met. * Communicate with team members regarding project updates and requirements. * Assist with quality checking of website content and product information. * Perform any other administrative or operational tasks assigned by the management. * Answer phone calls and respond to client enquiries in a professional manner. * Contact existing and prospective clients for follow\-ups, project updates, and information gathering when required. * Coordinate with clients to collect project requirements, documents, and feedback.

**Candidate Requirements**

* Excellent computer skills with the ability to work efficiently. * Fast and accurate typing speed. * Good knowledge of Microsoft Office, Google Workspace, and internet browsing. * Strong organizational and time management skills. * Ability to multitask and prioritize work. * Good written and spoken English. * Basic knowledge of Excel or Google Sheets. * Ability to learn new software and online tools quickly. * Self\-motivated, responsible, and detail\-oriented. * Good verbal communication skills in English and Malayalam. Knowledge of Hindi or Tamil is an added advantage. * Confident speaking with clients over the phone in a professional and courteous manner. * Strong interpersonal and customer service skills. * Comfortable working in a fast\-paced environment.

**Important Note**

Some projects involve managing product listings for leather clothing and legal adult lifestyle products intended for consenting adults. Applicants should be comfortable working with product images that may contain glamour or suggestive photography. This role is strictly related to eCommerce content management and does not involve creating adult content.

**Preferred Qualifications**

* Previous experience in administration, office assistance, or eCommerce. * Experience with WordPress, WooCommerce, Shopify, or BigCommerce is an advantage. * Familiarity with task management tools is a plus. * Basic understanding of AI tools such as ChatGPT is an added advantage.

**What We Offer**

* Opportunity to work directly with the founder and gain hands\-on experience. * Exposure to international eCommerce projects. * Friendly and collaborative work environment. * Opportunities for learning and career growth. * Performance\-based salary increments and incentives.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Work Location: In person