Position: Clinic Operations Manager
Job Summary
The Clinic Operations Manager is responsible for overseeing the overall administrative and operational functions of a healthcare or physical therapy clinic. The role ensures efficient clinic workflows, excellent patient service, effective staff management, proper resource utilization, and compliance with applicable healthcare regulations. This position also monitors clinic performance, operating expenses, and service quality to support business growth and operational efficiency.
Qualifications
- Bachelor's degree in Healthcare Management, Business Administration, Physical Therapy, Nursing, or a related field. - At least 3–5 years of experience in clinic operations, healthcare administration, medical facility management, or a related role. - Previous supervisory or managerial experience in a healthcare, rehabilitation, or outpatient clinic is preferred. - Experience managing clinic personnel, patient services, operational budgets, and daily administrative functions. - Knowledge of clinic workflows, healthcare documentation, inventory management, and quality assurance. - Proficient in Microsoft Office applications and clinic management systems.
Duties and Responsibilities
- Oversee the daily operations of the physical therapy clinic, ensuring smooth and efficient service delivery. - Develop, implement, and improve clinic policies, procedures, and operational workflows. - Supervise clinic personnel, including physical therapists, administrative staff, receptionists, and other support staff. - Manage patient appointments, scheduling, registration, billing coordination, and treatment workflows. - Monitor clinic performance indicators, patient volume, service quality, operational costs, and revenue. - Ensure the availability and proper maintenance of rehabilitation equipment, medical supplies, and clinic facilities. - Coordinate with physical therapists and healthcare professionals to support efficient patient care and continuity of services. - Address patient complaints, operational issues, and service-related concerns. - Monitor inventory, procurement, vendor relationships, and maintenance requirements. - Ensure proper documentation, patient record management, and compliance with data privacy requirements.
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected monthly salary?
Education:
- Bachelor's (Required)
Experience:
- Clinic Operations (Supervisory): 4 years (Required)
Work Location: In person
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