Program Manager
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Reach the decision-maker — $5About the role
As a **Program Manager** based in **Melbourne** (or Sydney), you'll be responsible for leading complex customer programs from start to finish, including:
* Leading strategic implementation programs for major retail customers * Coordinating cross\-functional teams across Engineering, Operations, Product, Supply Chain, Sales and Customer Success * Building trusted relationships with customer executives and key stakeholders * Managing program scope, timelines, budgets, risks and governance * Driving customer adoption and business transformation * Ensuring successful delivery while identifying opportunities for future growth * Continuously improving program management best practices across the organization. **Qualifications**
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You bring:
* 8\+ years of experience in Program Management, Project Management, Customer Delivery or Consulting * Experience delivering complex enterprise customer programs * Strong stakeholder management and executive communication skills * Experience working in international, cross\-functional environments * Strong leadership, planning and risk management capabilities * Commercial awareness and customer\-centric mindset * Experience in Retail Technology, SaaS, IoT or Digital Transformation is highly preferred * PMP, PgMP, Prince2 or Agile certification is a plus
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