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walkme

Presales Operations Manager

RaleighIndividual contributorvia lever
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WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are looking for a data-driven, operationally minded Presales Operations Manager to optimize our global PreSales organization. In this role, you will be the engine that drives visibility, efficiency, and productivity for our demo engineering and solution advisory teams. Your primary mission will be to design, build, and maintain the analytical infrastructure (dashboards and reporting) that tracks solution advisor performance, demo execution, and enablement impact. Beyond analytics, you will champion operational excellence by managing critical Solution Advisor sales tools, optimizing productivity apps, and leading cross-functional project workflows. In this role, you will report directly to the Chief Operating Officer, GTM while closely partnering with and supporting the global strategic needs of SVP, Solution Advisory. Why Join Us? This role sits at the critical intersection of data, strategy, and cutting-edge operational technology. You won't just be maintaining legacy systems—you will have the autonomy to leverage AI-assisted tools and modern analytics to actively reshape how our PreSales team wins deals.

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