Manager, Process Improvement

Position Summary...

What you'll do...

Role summary:

As the Manager, Process Improvement, you will lead initiatives to enhance operational efficiency and drive continuous improvement across business functions. This role requires expertise in process analysis, change management, and cross-functional collaboration to identify root causes and implement effective solutions. You will manage projects, engage stakeholders, and leverage data-driven insights to optimize workflows and support strategic objectives. Your leadership will be instrumental in fostering a culture of innovation and adaptability, ensuring sustainable improvements that align with organizational goals and deliver measurable business value.

About the team:

The Facility Services Plumbing Team supports Walmart and Sam’s Club facilities nationwide by managing plumbing maintenance, repairs, infrastructure, and strategic programs. The team focuses on plumbing asset lifecycle management, preventative and reactive maintenance, compliance, and large-scale projects. Combining technical expertise, field experience, and data-driven decision-making, the team collaborates with technicians, operations, construction, suppliers, and service providers to address complex plumbing challenges. Their goals include reducing reactive maintenance, enhancing asset performance, expanding self-performance capabilities, and developing scalable preventative solutions implemented consistently across thousands of locations.

What you'll do:

• Manage plumbing programs and projects from planning through execution.
• Partner with field teams, service providers, and stakeholders to support reliable facility operations.
• Review project scopes, proposals, costs, and solutions to support business decisions.
• Manage project budgets, schedules, milestones, risks, and escalations.
• Analyze work order and asset data to identify trends and improvement opportunities.
• Develop preventative strategies and scalable solutions for plumbing infrastructure.
• Support complex plumbing escalations and coordinate resources through resolution.
• Drive continuous improvement, asset strategy, and self-performance opportunities.

What you'll bring:

• Experience managing multiple projects, programs, or work streams.
• Knowledge of facility maintenance, plumbing systems, construction, or building infrastructure.
• Ability to evaluate project scopes, proposals, costs, risks, and operational impacts.
• Strong project planning, budgeting, and organizational skills.
• Ability to analyze data, identify trends, and develop solutions.
• Strong stakeholder and service-provider management skills.
• Ability to manage complex issues and escalations through resolution.
• Strong communication, collaboration, and problem-solving skills in a fast-paced environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification

Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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