Position Summary...
What you'll do...
Role summary:
The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. We are looking for a Manager to own Offer Listing Quality (OLQ) end to end, helping define how we measure listing quality, how the organization uses that measurement to drive the business, and how we enable sellers to understand and improve the quality of their offers.
About the team:
Our team leads the Insights & Recommendations portfolio for Global Walmart Marketplace, enabling sellers to understand their business and identify growth opportunities. We develop seller-focused products and programs across reporting, listing quality, personalized recommendations, and advertising with Walmart Connect. Collaborating closely with Product, Engineering, Analytics, Operations, and commercial teams, we establish strategy and deliver scalable solutions that enhance seller performance. This role will serve as the end-to-end business owner for Listing Quality, connecting data science and model development, analytics and reporting, internal stakeholders, product and seller experience teams, and seller education.
What you'll do:
- Define and technology projects within programs, aligning deliverables and schedules with strategic objectives.
- Own the strategy and roadmap for Offer Listing Quality, ensuring the framework continues to accurately represent the factors that drive customer experience and seller performance
- Own the definition and governance of Listing Quality reporting across the organization. Drive adoption of OLQ across internal teams by establishing clear definitions, reporting standards, documentation, and guidance on how the metric should be used
- Develop and execute the strategy for educating sellers on Listing Quality and the actions they can take to improve performance
What you'll bring:
- Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
- Strong financial management skills with experience in budgeting, cost monitoring, and governance.
- Excellent stakeholder communication and influencing abilities to build consensus and drive alignment across teams.
- Solid understanding of organizational strategy, business operations, and technology landscape to support strategic objectives.
- Ability to lead cross-functional teams, manage risks, and implement corrective actions effectively.
- Demonstrated capability in data analysis and reporting to inform decision-making and program health.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00 Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
221 River St, Hoboken, NJ 07030, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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