Qualifications Required
- Matric
- RE5
- FAIS Compliant
- Customer Service Certificate
Skills & Experience
- A minimum of 2 years of experience in medical gap cover or medical aid claims.
- Sound computer skills with intermediate to advanced proficiency in Microsoft Office.
- Excellent English written and verbal communication skills.
Personal Attributes
- Resilient & Professional: Ability to handle highly pressurised volumes while always remaining calm, friendly, courteous, and polite.
- Accountable: Takes full ownership, accountability, and responsibility for tasks.
- Detail-Oriented: Pays meticulous attention to detail to ensure accurate claims processing.
- Collaborative: An excellent team player who is always willing to assist.
Desired Skills:
- Claims Processing
- Gap Cover
- ICD 10 Codes
- Medical Claims Assessment
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