About Wonder Balloons
Wonder Balloons Malaysia (WB Supplies & Services Sdn Bhd) is a balloon decoration and brand activation company in Klang. We decorate launches, events and stores for corporate clients. We also run an online balloon shop and a retail store.
The role
You'll run all of our operations and manage a team of 7: online order packing, event delivery and setup, and our retail store. We dispatch 50 – 70 online orders a day and run setups for corporate clients across the Klang Valley. You'll work from our office and store. Our site team runs setups, so you'll only go on-site when it's really necessary. You'll report to the Senior Admin Executive.
What you'll do
- Manage the operations team: a packing team, a site operations team (including our driver) and retail store staff
- Plan the team calendar for deliveries and setups, and confirm dates, times and venue access with clients
- Make sure online orders go out complete, correctly packed and on time, every day
- Oversee day-to-day retail store operations and staffing
- Approve overtime and handle attendance, performance and discipline for your team
- Record overtime, project costs and operations expenses, and report them every month
- Support the sales and admin teams in delivering client projects and internal jobs
- Improve how the team works, and write down processes so they don't depend on one person
What we're looking for
- 3+ years in operations, logistics, warehouse or events, including at least 1 year supervising a team
- Good written and spoken English and Bahasa Malaysia
- Comfortable with Excel or Google Sheets, and confident with costs and numbers
- Class D driving licence. You may need to drive the company car
- Calm under pressure, firm with your team and clear with clients
Salary and benefits
- RM3,500 – RM4,500 per month
- EPF, SOCSO and EIS
- Parking allowance
- Outpatient medical allowance
- Overtime pay when overtime is needed
Hours and location
- Monday to Friday, 9am – 6pm, at our office and store in Klang
- Saturday, 9am – 1pm, working from home
- Permanent, full-time, with a 3-month probation
- Immediate start
Pay: RM2,400.00 - RM11,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- How many years have you supervised a team?
- Can you start within 2 weeks?
Location:
- Klang (Required)
Work Location: In person
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