- Own the design and ongoing improvement of JMORD’s website across desktop and mobile.
- Map the full customer journey, from discovering a service to making an enquiry, booking and receiving support.
- Design and maintain service pages, enquiry forms, booking flows and customer-facing digital materials.
- Create wireframes, interactive prototypes and final designs in Figma.
- Help implement approved website updates and work with developers or external providers on changes beyond your technical scope.
- Review website analytics and customer feedback to identify where visitors drop off or struggle to find information.
- Plan and run usability checks, then turn the findings into practical improvements.
- Develop consistent design components, templates and guidelines for JMORD’s digital channels.
- Design landing pages and campaign assets with the marketing team.
- Keep service information accurate as JMORD’s packages, pricing and processes change.
- Manage a design backlog, prioritise improvements with the founders and report on completed work.
Pay: $75,000.00 – $80,000.00 per year
Benefits:
- Work from home
Work Location: Hybrid remote in Sydney NSW
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