Job Summary
We are looking for a motivated and result-oriented Business Development Executive with at least 1 year of experience in the Travel & Tourism industry. The candidate will be responsible for generating new business, developing client relationships, handling travel enquiries, and achieving sales targets through effective communication and follow-up.
Key Responsibilities
- Generate new business opportunities through calls, WhatsApp, email, social media, networking, and direct marketing.
- Handle B2B and B2C travel enquiries and convert leads into confirmed bookings.
- Understand customer requirements and coordinate with the operations team to prepare suitable travel packages.
- Build and maintain strong relationships with travel agents, corporate clients, DMCs, and other business partners.
- Follow up regularly with prospective and existing clients to improve conversion rates.
- Prepare and share quotations, package details, and proposals with clients.
- Negotiate with clients and suppliers when required to achieve competitive pricing.
- Maintain proper records of leads, follow-ups, quotations, and conversions.
- Meet monthly and yearly sales and revenue targets.
- Identify new markets, destinations, products, and business opportunities.
- Participate in travel exhibitions, networking events, B2B meets, and promotional activities.
- Coordinate with the Operations and Reservations teams to ensure smooth delivery of confirmed packages.
- Collect customer feedback and maintain long-term client relationships.
- Stay updated on travel destinations, hotels, packages, seasonal offers, and industry trends.
Required Skills
- Minimum 1 year of experience in Travel & Tourism / Travel Agency / DMC / Hospitality sales.
- Strong communication and interpersonal skills.
- Good knowledge of domestic and international travel destinations.
- Strong sales, negotiation, and follow-up skills.
- Ability to handle multiple enquiries and work with deadlines.
- Customer-focused and target-oriented approach.
- Good knowledge of MS Office / Google Workspace.
- Experience with CRM or travel software is an advantage.
- Good written and spoken English; Malayalam is an advantage.
Qualification
- Bachelor's degree or diploma in Travel & Tourism, Hospitality, Business Administration, or a related field.
- Minimum 1 year relevant industry experience.
Key Performance Indicators (KPIs)
- Monthly sales and revenue achievement.
- Lead-to-booking conversion rate.
- Number of new clients/business accounts generated.
- Follow-up and response efficiency.
- Repeat business and client retention.
- Contribution to overall business growth.
Pay: ₹11,587.04 - ₹40,957.42 per month
Work Location: In person