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LEAD ADMINISTRATOR L1(CONTRACT)

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incident managementsla compliancetroubleshootingroot cause analysisperformance tuningdisaster recovery

Job Title: LEAD ADMINISTRATOR L1(CONTRACT) City: Bengaluru State/Province: Karnataka Posting Start Date: 10/23/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

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Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

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5 days work from customer office in HYD or BLR

Regular shift timings.

Rate :- 120K/M

exp :- 8+ years

Cloud Database Migration Engineer (AWS) – JD

Role Overview

Migrate on-premises relational databases to AWS using strong database expertise, cloud architecture

skills, and AI-accelerated tooling to deliver secure, reliable, low-downtime migrations.

Key Responsibilities

  • Assess on-prem workloads and plan homogeneous/heterogeneous migrations.

  • Convert schemas, stored procedures, and SQL across database engines.

  • Design secure AWS targets (RDS, Aurora, EC2) and execute cutover/rollback plans.

  • Automate deployments with Infrastructure as Code and tune performance post-migration.

Required Skills (Core)

  • Databases: Oracle, SQL Server, MySQL, PostgreSQL, Db2; strong SQL and tuning.

  • AWS Migration: DMS, SCT, RDS, Aurora, EC2, S3.

  • Cloud Foundations: VPC, IAM, networking, Well-Architected Framework.

  • Security: KMS, SSL/TLS encryption, least-privilege IAM, compliance (GDPR, HIPAA, PCI-DSS).

  • Automation: Terraform/CloudFormation, Python/Bash/PowerShell, CloudWatch monitoring.

Required Skills (AI)

  • Generative AI / LLMs for translating proprietary SQL dialects (e.g., Oracle PL/SQL to PostgreSQL

PL/pgSQL).

  • AI-assisted coding tools for generating, explaining, and debugging migration scripts and

infrastructure code.

  • ML-based assessment and discovery tools for workload analysis and target sizing

recommendations.

  • AI-driven performance monitoring for anomaly detection and post-migration optimization.

  • Prompt engineering skills for accurate, context-aware AI assistance.

  • A strong validation mindset to catch AI-generated errors (hallucinations, subtle logic bugs).

  • Awareness of downstream AI/ML pipelines, data lakes, and vector databases.

Soft Skills

Problem-solving, clear communication, and project management awareness.

Nice to Have

AWS Certified Database - Specialty or Solutions Architect; enterprise migration experience.

India - Bengaluru

Goldman Sachs Services Private Limited

Helios Business Park,

150 Outer Ring Road,

Kadubeesanahalli,

Bengaluru

PIN 560 103 | India

India - Hyderabad

Goldman Sachs Services Private Limited

Opel, Salarpuria Sattva

Knowledge City

Hi-Tec City, Hyderabad

500081 | India

Mandatory Skills: Amazon Relational Database Service .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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WiproLEAD ADMINISTRATOR L1(CONTRACT)
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