Job Title: Admin Assistant – Automotive Aftersales & Insurance
Location: Kulai, Johor
Job Type: Full-time / Permanent
Working Hours: Monday to Saturday, 8:30 AM – 5:00 PM
We are looking for a responsible and organised Admin Assistant to support our automotive aftersales department.
This role combines customer service, insurance renewal, cashier duties, invoicing, petty cash, documentation, Excel reporting, and general aftersales administration.
Candidates with experience in automotive admin, insurance, cashier, billing, customer service, front desk, service centre administration, or aftersales support are encouraged to apply.
Key Responsibilities
- Handle vehicle insurance and road tax renewal matters
- Assist customers with automotive insurance-related enquiries and documentation
- Follow up with customers regarding insurance renewal, payment, documents, and aftersales matters
- Perform cashier duties and receive customer payments
- Issue receipts, invoices, and related payment documents
- Handle daily petty cash and maintain accurate records
- Prepare and update Excel reports
- Assist with daily sales / service / aftersales reporting
- Maintain proper filing and documentation
- Check and organise customer, vehicle, insurance, and payment records
- Support the aftersales department with administrative work
- Coordinate with Service Advisors, Accounts, Parts, and other departments
- Assist with customer-facing front desk duties when required
- Follow up outstanding documents and payments
- Ensure all records and documents are updated accurately and on time
- Assist management with general administrative tasks and reporting
Requirements
- Minimum SPM, Diploma, or equivalent qualification
- Experience in administration, cashier, insurance, automotive, billing, customer service, or aftersales is preferred
- Automotive service centre or dealership experience is an advantage
- Experience handling motor insurance renewal is an added advantage
- Comfortable dealing with customers face-to-face and over the phone
- Basic knowledge of Microsoft Excel and Word
- Able to prepare simple reports and maintain accurate records
- Good numerical skills and comfortable handling cash and payments
- Organised, detail-oriented, and responsible
- Good follow-up skills
- Able to work independently and as part of a team
- Able to communicate in Bahasa Malaysia and English
- Mandarin communication skills are an advantage
- Willing to work Monday to Saturday, 8:30 AM – 5:00 PM
- Must be willing to work in Kulai, Johor
Suitable Experience
Candidates with backgrounds such as:
Admin Executive, Automotive Admin, Insurance Admin, Motor Insurance Clerk, Cashier, Billing Admin, Service Centre Admin, Aftersales Admin, Front Desk Admin, Customer Service Admin, Accounts Assistant, or Admin Assistant
are encouraged to apply.
Why Join Us
- Permanent full-time position
- Stable working environment
- Exposure to automotive aftersales operations
- Hands-on experience in insurance, customer service, billing, and administration
- Training and guidance provided
- Career growth opportunities within automotive operations
- Supportive team environment
Working Hours
Monday – Saturday
8:30 AM – 5:00 PM
Apply Now
If you are organised, comfortable handling customers and documentation, and have experience in admin, insurance, cashier, billing, or automotive aftersales, we encourage you to apply.
Submit your updated resume through Indeed.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
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