Senior Associate - Operations

Job Description  Proactively manage agents, direct clients to ensure adherence to credit terms. Receive and allocate payments from agents/direct clients to respective insurance policies. Investigate and resolve queries related to insurer/client accounts by liaising with agents, underwriters, and internal divisions. Raise and follow up on queries with underwriters/divisions; communicate resolutions to stakeholders. Chase and clear outstanding ledger entries, ensuring ledgers are accurate an…