Role Title: Business Operations Expert
Role Type: Contract
Location: Remote, global
Required Skills:
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Turning Real Operations Work Into a Defined Task
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Objective Grading Criteria
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Business Operations
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Process Design and Ownership
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Operational Reporting and Data Discrepancies
Opportunity Snapshot:
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Pay: Up to $90/hour equivalent
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Time per task: ~10 hours per task
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Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)
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Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client
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Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output
Your domain knowledge is what matters here — no prior AI experience required.
The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs.
Scope of Work:
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Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
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Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
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Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
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Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
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Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
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Deliver approved tasks on schedule and at the required quality level.
Preferred Qualifications:
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5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.
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Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
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Strong Excel capability and comfort reasoning across multiple documents at once.
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Strong English, written and spoken — B2 minimum, C1 preferred.
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AI or LLM evaluation experience is a plus, but not required.
Originally posted on Himalayas
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