Organizational Overview:
- Yanolja Cloud Solution Pvt. Ltd. is a global, end-to-end hospitality technology provider, recognized by Expedia Group among the top 2% of hotel technology companies globally.
- With more than 400+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.
- We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.
About the Role
We are seeking a dynamic and results-driven Sales Manager to drive customer acquisition, revenue growth, and long-term client success across the hospitality segment. This role combines new business development, account management, and regional market strategy, with a strong emphasis on consultative selling and relationship building.
The ideal candidate has sales experience in hospitality or SaaS, understands regional market dynamics, and is passionate about delivering value to hoteliers and travel professionals.
Key Responsibilities
Sales & Business Development
- Own the end-to-end sales cycle – from lead generation to proposal, negotiation, and deal closure.
- Proactively identify, qualify, and convert new business opportunities within the assigned region.
- Engage in consultative selling by understanding client needs and aligning solutions effectively.
- Generate local leads through networking, referrals, field visits, and digital outreach.
Account Management & Upselling
- Build and maintain strong, long-term relationships with existing clients.
- Identify upsell/cross-sell opportunities and drive account growth through strategic conversations.
Market Intelligence & Product Feedback
- Stay informed on regional hospitality trends, competitor offerings, and client feedback.
- Work closely with product and tech teams to suggest enhancements based on market needs and client feedback.
Cross-Functional Collaboration
- Collaborate with the marketing team to execute region-specific campaigns and events.
- Work with customer success and onboarding teams to ensure smooth transitions post-sale.
Reporting & CRM
- Maintain up-to-date records of all activities in CRM systems (e.g., Zoho, HubSpot, Salesforce).
- Provide timely sales reports, forecasts, and performance metrics to leadership.
Key Requirements
Education & Experience
- Bachelor’s degree required (Business, Hospitality, or related field preferred).
- 1–3 years of experience in B2B sales, preferably in hospitality, SaaS, or travel technology.
Skills & Competencies
- Sales Expertise: Proven ability to meet or exceed targets; strong closing skills.
- Client Management: Ability to build trust, manage relationships, and identify growth opportunities.
- Lead Conversion: Skilled in prospecting, follow-ups, and converting warm/cold leads into paying customers.
- Communication: Excellent verbal and written communication in English and regional languages.
- Tech Fluency: Proficiency in CRM tools, Excel, and presentation tools (PowerPoint, Google Slides).
- Time Management: Self-organized, capable of managing multiple accounts and priorities efficiently.
Additional Requirements
- Willingness to travel within the assigned region as needed.
- Must own a personal laptop, vehicle, and have access to a reliable internet connection.
What We Offer
- Competitive base salary + attractive incentive plan.
- High-growth environment with rapid career progression opportunities.
- Exposure to cutting-edge hospitality tech and a vibrant team culture.
- Access to training, mentorship, and regional networking opportunities.
Preferred Industries / Background
- Hotel tech platforms (PMS, RMS, Channel Managers, Booking Engines)
- OTA sales or partnerships (e.g., MakeMyTrip, Goibibo, Booking.com)
- SaaS, B2B software, or CRM solutions for hospitality/travel sector
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