We are hiring freshers or candidates with up to 1 year of experience to join our support team as L1 Support Executives for our Accounting Software. This is an entry-level role ideal for candidates looking to start their careers in IT support, application support, or finance tech.
Qualifaction Required - B.Tech, B.com , BBA
Key Responsibilities:
- Provide first-level (L1) support for our Accounting Software
- Respond to user queries via ticketing systems, email, or chat
- Troubleshoot basic functional or data-related issues
- Escalate technical or critical issues to L2/L3 support teams
- Assist users in system usage, data entry, report generation, etc.
- Log issues accurately and maintain proper documentation
- Follow up with users to ensure timely resolution and closure
Required Skills:
- Basic understanding of accounting or software support
- Good verbal and written communication skills
- Strong analytical thinking and attention to detail
- Willingness to work in a process-driven environment
- Familiarity with tools like MS Excel, email, and browsers
Good to Have:
- Exposure to Accounting tools (Tally, QuickBooks, Zoho Books, etc.)
- Internship or project experience in IT/Application Support
- Basic knowledge of SQL or database queries.
Interested one Share CV on 70874-04014
Regards
HR Team
Pay: ₹200,000.66 - ₹234,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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