Applications Engineer
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Reach the decision-maker — $5About the role
Zaber is looking for a self\-motivated problem solver, with an interest in automation, to help customers choose the best solutions that meet their applications requirements. You’ll assist across all touch\-points, including developing leads, quoting, aiding implementation, and supporting post\-sale. By developing relationships with new and existing customers, you’ll explore a wide breadth of topics including mechanical design, troubleshooting, electromechanical systems, and programming, while also developing industry\-specific knowledge.
By joining a high\-performing, self\-managed team of leaders, you’ll have the flexibility to operate in a way that works for you. Your team members will be there to support you in developing your motion control and customer service expertise.
As a core part of Zaber’s operation, you’ll have an opportunity to coordinate across teams. You will help create technical content, assist with traveling to trade\-shows and conventions, and help develop customized designs. Within the company you will leverage your experience to act as a customer advocate, participating in design reviews, suggesting new products, and helping to develop and test new features and software.
Applications Engineer Responsibilities* Help customers choose the best solutions that meet their applications requirements. * Develop and manage relationships with new and existing clients. * Assist users with problem\-solving over email and phone, including programming help. * Work internally to help advocate for customers' interests. * Write technical content that helps to educate and market. * Attend trade shows in North America and Europe several times per year, involving about a week of travel in each instance.
Applications Engineer Qualifications* Technical degree, ideally in Mechanical or Electrical Engineering, required. * Ability to explain concepts through written and spoken English clearly and concisely required (other languages an asset). * Previous experience in a customer\-facing role, ideally with a technical support or sales focus, an asset. * Industry knowledge in photonics and optics, microscopy, industrial automation, or life sciences an asset.
Applications Engineer Wage* The starting wage for the role is $35 \- $45, depending on experience. * Type: Full\-time, Permanent * Selected Benefits: PHSP (health, dental \& vision), Stock Options \& Employee Stock Purchase Plan, Flexible Schedule, Paid Time Off, Casual Dress, Commuter Benefits, EAP * Team: Technical Sales
To learn more about our company culture and benefits, visit our careers page: https://www.zaber.com/careers.
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