Zap! Juice is one of the UK's established e-liquid manufacturers, supplying award-winning vape products to customers across the UK and international markets.
We are looking for a highly organised, proactive and trustworthy Executive Personal Assistant to provide comprehensive support to the Director. This is a varied position combining executive assistance, personal support and international business coordination.
As the Director works closely with suppliers and manufacturing partners in China, the successful candidate must be fluent in both English and Mandarin Chinese to facilitate clear communication and help manage supplier relationships.
Key Responsibilities
Executive & Personal Support
- Manage the Director's professional and personal diary, ensuring effective scheduling and prioritisation.
- Coordinate meetings, appointments and travel arrangements.
- Manage emails, correspondence and follow-up actions.
- Prepare presentations, reports and business documents.
- Handle confidential information with discretion and professionalism.
- Assist with personal appointments and day-to-day administrative matters when required.
- Support with administrative tasks such as photocopying, scanning, and general clerical duties
Business & Supplier Coordination
- Communicate confidently with suppliers and manufacturing partners in China in both Mandarin and English.
- Coordinate production schedules, shipments and supplier communications.
- Assist with sourcing, quotations and purchasing activities.
- Liaise with freight forwarders, logistics providers and external business partners.
- Support the Director with project coordination and operational tasks across the business.
- Monitor ongoing actions to ensure projects and supplier commitments remain on schedule.
Requirements
- Fluency in Mandarin (spoken and written) is mandatory
- Proven experience in an administrative or office support role, preferably within a corporate environment
- Strong organisational skills with the ability to prioritise tasks efficiently
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications
- Demonstrated professionalism with excellent phone etiquette and communication skills
- Previous office experience involving clerical duties such as filing, photocopying, and general administration
- Ability to work independently with minimal supervision whilst maintaining a collaborative approach
Desirable Experience
- Previous experience as a Personal Assistant, Executive Assistant or Office Manager.
- Experience working with Chinese manufacturers or international suppliers.
- Knowledge of import/export, logistics or supply chain operations.
- Experience supporting directors or senior executives.
- Full UK driving licence (preferred).
If you are an organised, dependable and proactive individual who enjoys supporting senior leadership and building strong international business relationships, we'd love to hear from you.
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Language:
- Mandarin (preferred)
Work Location: In person
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