Senior Manager - Central Operations
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**Job Description:*** Zippee is India's leading Quick Commerce\-as\-a\-Service platform helping brands scale through dark store fulfillment, last\-mile delivery, and rapid commerce infrastructure. * We are looking for ambitious Senior Managers \- Central Operations to lead high\-impact projects across quick commerce and logistics. * This is a high\-ownership role designed for future business leaders. You will manage key operational initiatives, launch projects across India, improve efficiency, reduce cost\-per\-order, and ensure SLA adherence at scale.
**What you will do:*** Launch and manage quick commerce projects across India, including dark stores and last\-mile delivery initiatives. * Drive process excellence across fulfilment, logistics, and dark store operations. * Track and improve key metrics including TAT, SLA adherence, throughput, and cost\-per\-order. * Analyse operational data and identify opportunities to improve efficiency and profitability. * Work closely with Product, Tech, Finance, and City Operations teams. * Travel on\-ground to support launches, audits, and expansion projects.
**Qualifications:*** 4\-8 years of experience in Operations, Program Management, Supply Chain, Logistics, Ecommerce, or Quick Commerce. * Strong analytical and problem\-solving skills. * Comfortable working with data, dashboards, and operational metrics. * Ability to thrive in a fast\-paced, high\-pressure startup environment. * High ownership mindset and willingness to execute on the ground.
**Bonus Points:*** If you have early\-stage Program or Operations experience in **quick commerce/ecommerce logistics/ courier companies.**
**What you'll get:*** Be part of a tight\-knit rocket ship passionate about empowering consumer brands in the quick commerce era. * Steep learning and growth curve. * Ownership of projects with meaningful business impact. * Annual company retreat.
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