Job Title: Operations Associate- US (Sales)
Location: Remote
US Shift - 3 PM - 12AM / 7PM - 4 AM rotational US shifts. (Non Negotiable)
Must have own laptop and stable internet connection
About AmberStudent
About Amber
Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings - and leveraging AI to transform how we operate, build, and scale.
Key Responsibilities
- Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
- Act as an aggregator between the property managements and the students
- Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
- Maintain a solid conversion rate
- Perform various tasks related to completing bookings during all the times
- Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
- Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
- Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time
Skills Required
- Excellent verbal and written communication skills in neutral English
- Active listening skills
- Good time management and planning skills
- Objection handling skills
- Strategic prospecting skills
- Negotiation skills
- Good call closing techniques
- Proficiency in CRM or other similar softwares
Qualifications
- Education level - Graduate
- Minimum 60% required in academics
- Experience - 0 to 3 years
- Experience in tele sales or similar background will be a plus
- Preferred industry experience in real estate, hospitality, business development or customer service
- Understanding of the US market in terms of geography and demographics will be a plus
What will you get from amber?
- Stable career growth
- Amazing work culture (trust us when we say this!)
- Employee wellbeing policies (at the best standard)
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