Communications Officer

Quezon City, Metro Manila, PhilippinesOn-siteIndividual contributorFound today
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communicationssocial mediacontent creationbrandinganalyticscms

Main Duties and Responsibilities

I. Organized Communications

  • Spearheads the office-level discussions on streamlining communications processes
  • Attends to demands of AIS Director and Programs team to create content for website, email blast, and social media promptly
  • Creates posters and other forms of media in support of the needs of the programs and of the office
  • Generates publicity materials on key developments on AIS (e.g., promotion of AIS knowledge products, visitors in the office), the University, and in the global community
  • Coordinates the posting of happening now and post-event photo gallery and/or reels
  • Generates news articles pertinent to office operations as needed
  • Creates layout for toolkits and knowledge products developed by the different programs in the office and pertinent external partners
  • Plotting the strategic posting on social media by using the Planning tool
  • Manages existing AIS and AIS-allied social media platforms

II. Audience Engagement

  • Responds to inquiries on all social media platforms of AIS promptly
  • Develops and maintains the official mailing list system
  • Keeps track of social media analytics and engagements, and presents the data to AIS office meetings
  • Formulates strategy action plan on maximizing social media engagement based on analytics data

III. Visibility and Brand Management

  • Ensures brand consistency by monitoring closely all assets developed by the office
  • Develops and updates the Branding Manual for AIS, as a component of the AIS Code of Internal Procedures
  • Updates the content of the social media platforms and AIS website in coordination with UMCO and DITS
  • Ensures consistency of visibility in social media by ensuring at least four releases per week across all platforms
  • Spearheads and coordinates the planning, creation, and deployment of the AIS quarterly newsletter and Coalescence, the annual newsmagazine
  • Coordinates the management of the AIS Projects Archive

IV. Program Management Support

  • Supports the establishment, implementation, and evaluation of the strategic direction and initiatives of the different programs in AIS
  • Trains the members of the office on CMS website management
  • Supports the preparations for the logistical needs and arrangements of the events, in coordination with relevant University offices
  • Assists in monitoring and disbursing funding related to their role and attached projects
  • Prepares reports on accomplishment, budget adherence, and resource utilization related to their role and attached projects
  • Implements and maintains program systems, including work procedures, work schedules, records and databases, employee reports, and filing systems

V. Stakeholder Engagements and Partnerships Support

  • Contributes actively to the office meetings and planning sessions
  • Coordinates closely with the entire office to collect information for social media posting, for the website, for the quarterly Newsletter, and for Coalescence
  • Spearheads the recruitment, deployment, and training for the Communications Internship Program
  • Coordinates closely with printing press for printed needs of the office
  • Participates in collaborative work with other departments, units, local government units, and external parties
  • Prepares necessary reports, outgoing letters, and other communication to all internal and external stakeholders for review by the Director

VI. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

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Ateneo de Manila UniversityCommunications Officer
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