AwecomicActive opening

Post Sales Account Manager

Remote (Latin America)Remote (region-locked)Individual contributorFound today
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account managementproject managementretentionupsellingcommunicationcreativeclient relations
  • 3+ years of hands-on experience in Account Management or Creative Project Management with commercial ownership, gained within a creative agency, design/production studio, or creative-focused SaaS company.

  • Fluent in English.

  • A creative, marketing, or design background. You don't need to design, but you need to speak the language and know what good work looks like.

  • You've owned retention: renewals, at-risk accounts, clients you talked off the ledge and kept.

  • You've run projects end to end — timelines, creative teams, stakeholders — and kept everyone aligned.

  • Strong commercial instincts. You spot the opening and you go after it — nobody has to ask you to.

  • Exceptional communication. You build trust fast and adapt your style to whoever's across the table.

  • Psychological maturity — you handle hard conversations and high-pressure moments with calm and professionalism.

  • Own post-sales relationships with a portfolio of clients — their success, their retention, and their growth with Awesomic.

  • Turn around at-risk accounts. When a client is frustrated, you're the one who gets in the room, finds the real problem, and fixes it.

  • Run the creative projects behind the relationship — brief the talent, keep timelines honest, and make sure what ships is what the client expected.

  • Be the bridge between clients and our talent, translating in both directions so nobody's guessing.

  • Proactively find expansion opportunities (upsell/cross-sell) and work with sales and product to land them.

  • Run regular check-ins and strategic reviews — understand where the client's business is going and line our services up behind it.

  • Build real relationships with decision-makers until you're the person they call first.

  • Educate clients on features and new services that add value to their workflow.

  • You’ll join the coolest community of goal-driven people who love what they do and are ready to change the game with innovative decisions;

  • You’ll have the opportunity to work closely with Roman Sevast and Stacy Pavlyshyna, Founders of Awesomic, YC alumni, and Forbes 30 Under 30 honorees;

  • You’ll have unlimited prospects to develop as a professional;

  • You'll benefit from a mental health support program, a work laptop (MacBook), unlimited vacation days, coverage for courses and other learning activities, health insurance, and the ability to work remotely.

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AwecomicPost Sales Account Manager
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