About the Role:
We are seeking an experienced Product Manager to join our team. The ideal candidate will have a strong background in product management, business analysis, requirements management, product strategy, and Agile software delivery.
The Product Manager will be responsible for defining product vision, strategy, roadmap, priorities, and business outcomes while acting as a key liaison between business stakeholders, customers, and technical delivery teams. This role requires strong communication, stakeholder management, strategic thinking, decision-making, analytical, and problem-solving skills.
Key Responsibilities
- Define, own, and communicate the product vision, strategy, objectives, roadmap, and priorities in alignment with organizational and business goals.
- Manage and maintain the product backlog, ensuring backlog items are clearly defined, prioritized, and aligned with product strategy and business objectives.
- Gather, analyze, and translate business and user needs into product requirements, user stories, features, and acceptance criteria.
- Identify customer needs, business opportunities, pain points, market trends, and areas for product improvement.
- Prioritize features, enhancements, defects, technical improvements, and product initiatives based on business value, customer impact, dependencies, risks, and organizational priorities.
- Develop and maintain short-term and long-term product roadmaps and communicate priorities to business and technical stakeholders.
- Collaborate closely with Business Analysts, Developers, QA Engineers, UX/UI Designers, Architects, Scrum Masters, Project Managers, and other cross-functional teams.
- Act as a key point of contact between business stakeholders, users, leadership, and Agile development teams.
- Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog refinement, sprint reviews, demonstrations, retrospectives, and other product delivery activities.
- Review delivered features and functionality to ensure they meet business requirements, user needs, product objectives, and defined acceptance criteria.
- Work with stakeholders to understand existing business processes, operational challenges, customer needs, and opportunities for digital transformation.
- Facilitate product discovery sessions, requirements workshops, stakeholder meetings, product demonstrations, and roadmap discussions.
- Make timely decisions regarding product scope, requirements, priorities, features, and functionality.
- Manage competing stakeholder priorities and communicate product decisions, dependencies, risks, assumptions, and trade-offs effectively.
- Ensure development teams receive sufficient product context, requirements, priorities, and clarification to successfully deliver product capabilities.
- Coordinate with technical teams to understand architecture considerations, technical constraints, dependencies, implementation risks, and delivery timelines.
- Partner with UX/UI teams to ensure product features deliver intuitive, accessible, and user-centered experiences.
- Support User Acceptance Testing (UAT) and coordinate feedback from business users, customers, and stakeholders.
- Define and monitor product performance indicators, adoption metrics, user feedback, and business outcomes to evaluate product success.
- Use data, analytics, stakeholder feedback, and user insights to identify opportunities for continuous product improvement.
- Develop product business cases, feature recommendations, prioritization frameworks, and supporting analysis where required.
- Maintain product documentation, requirements, roadmap information, process flows, release notes, product decisions, and other supporting documentation.
- Support release planning, product launches, change management, and communication of upcoming features and product changes.
- Collaborate with stakeholders to drive product adoption and ensure successful implementation of new capabilities.
- Identify and manage product risks, dependencies, assumptions, and delivery challenges throughout the product lifecycle.
- Ensure product solutions align with organizational policies, accessibility standards, security requirements, privacy requirements, technical standards, and business objectives.
Qualifications
- 7+ years of experience in Product Management, Product Ownership, Business Analysis, Digital Product Management, or a similar role within software development environments.
- Strong experience working as a Product Manager or Product Owner within Agile/Scrum teams.
- Demonstrated experience defining product strategy, product vision, roadmaps, priorities, and product requirements.
- Strong experience managing and prioritizing product backlogs and feature roadmaps.
- Strong experience creating product requirements, user stories, acceptance criteria, business requirements, and functional requirements.
- Excellent understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and modern software delivery practices.
- Experience managing enterprise web applications, digital platforms, digital services, or large-scale software products.
- Strong stakeholder management skills with experience working with senior leadership, business stakeholders, end users, and technical teams.
- Ability to translate complex business problems and customer needs into clear, actionable product requirements and solutions.
- Experience developing product roadmaps and prioritizing initiatives based on business value, customer impact, strategic objectives, effort, and risk.
- Experience with Agile project management, product management, and collaboration tools such as Azure DevOps, Jira, Confluence, or similar platforms.
- Experience facilitating product discovery sessions, requirements workshops, backlog refinement sessions, sprint reviews, product demonstrations, and stakeholder discussions.
- Strong understanding of UAT, defect management, release planning, product launches, change management, and product lifecycle management.
- Ability to analyze business processes, user journeys, product performance, and customer feedback to recommend improvements.
- Experience defining and monitoring product metrics, KPIs, adoption, customer satisfaction, or other measures of product success.
- Excellent analytical, organizational, prioritization, strategic thinking, and problem-solving skills.
- Strong written and verbal communication, presentation, facilitation, and negotiation skills.
- Ability to manage multiple priorities and make effective product decisions in a fast-paced and changing environment.
- Experience working with cross-functional teams including Developers, QA Engineers, UX/UI Designers, Architects, Business Analysts, Scrum Masters, and Project Managers.
- Strong understanding of customer-centric and user-centered product development principles.
- Product Management, Product Owner, or Agile certifications such as CSPO, PSPO, SAFe Product Owner/Product Manager, Pragmatic Institute, Product School, or equivalent are considered an asset.
- Experience working with government or public sector organizations is considered an asset.
Job Type: Fixed term contract
Pay: $55.00-$70.00 per hour
Benefits:
- Work from home
Experience:
- Data modeling: 7 years (required)
Work Location: Hybrid remote in Brampton, ON L6Y 2Y2
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