Read this before you apply
Most job ads try to appeal to everyone. This one will not. We want one person, a 6-Tool Player who wants to own a set of books properly and be held to it. If that is you, this could be the best role you take.
Clear Admin People helps Australian businesses grow by pairing them with the top 2% of Filipino professionals, the people we call 6-Tool Players. We have been work from home since 2020. We build careers, not seats. And we lead our people properly, which is the part that will decide whether you belong here.
The client and the role
You will work for one Australian client, a managed service provider and ICT consultancy in Perth. You will run their accounts, working alongside their team and their engineers, with Clear behind you. You are not joining a finance team. Payroll stays with the client. Everything else on this page is yours.
What you will own
Recurring managed service billing
- Reconcile a month of onboarding and offboarding notices from the engineers against each customer's recurring sales order, adjust the seats and licences, then raise the invoices. Customer seat counts run from five to a hundred.
- Keep the recurring templates accurate month to month, so the next month carries forward correctly. That only happens if the process is followed every time. It will be yours to follow.
Professional services billing
- Pull the engineers' logged time out of the client's CRM each month, take it into Excel and break it up by customer.
- Find time that has been billed twice, take it out, then go back to the engineer on anything that should be written off or given away.
- Invoice mid month for the month past. This is the part of the job that carries the most judgement.
Collections
- Work the aged receivables ledger by telephone. You will follow up outstanding accounts by phone and email, establish clear payment commitments, and maintain accurate collection records..
- Get the customer to name a date they will pay by, then be back on the phone the day before that date.
- Report on the ledger every month and escalate on time.
Purchase orders and accounts payable
- Raise purchase orders for hardware, software licences and office supplies when the engineers need them.
- Process supplier invoices from hardware distributors, software vendors and cloud licence providers, then verify each one against its purchase order.
- Reconcile supplier statements, resolve discrepancies and answer supplier queries.
The books
- Record and reconcile transactions in MYOB, run the bank and account reconciliations and code expenses.
- Investigate unreconciled transactions rather than park them.
- Close the month cleanly and keep the records straight enough that somebody else could pick them up.
Two billing cycles run side by side. The recurring managed service invoices go out at the start of the month for the month ahead, with payment due by the end of it. The professional services invoices go out mid month for the month past, on shorter terms. You will carry both.
Are you a 6-Tool Player
It is all or nothing. There is no five-tool player. Miss one and you miss them all.
- Adult. You take absolute responsibility for your outcomes and do not apportion blame.
- Smart. You improve a process.
- Professional. You develop your skills, and assure the quality of your own work.
- Empathetic. You truly understand the impact your attitude and your work have on other people.
- Competitive. You actively compete with yourself to improve your output.
- Thirst for Learning. You build your skills off your own initiative.
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