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Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
Who You'll Work With
Over the past two decades, Bain has formalized industry and capability areas, internally known as "Practices", integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of a Practice is to drive growth for Bain in a particular industry or capability, together with offices, and boosting Bain's expertise and commercial excellence.
The Performance Improvement practice is the largest capability at Bain and is on the forefront of executing Bain’s strategy. Our capability works across all regions and all industries at Bain. Performance Improvement includes the following solutions: Cost Transformation (incl. APT, ZBx, NWC, Complexity), Operations (Supply Chain, Manufacturing, Procurement, Innovation & Product Development), Corporate Support (incl. Automation), and Service Operations.
Within Performance Improvement, we have built Commercial Centers of Excellence in EMEA, AMER and APAC to help our partners commercialize and mobilize quickly for client opportunities. We work with our most senior partners across industries and across the region to sell large/scale Performance Improvement Programs.
This individual will work closely with the EMEA PI Practice Director Lorenzo De Moiana di Cologna and the Global Leaders Aranzazu Echaniz and Stephanie Nelson (APT).
What You'll Do
Our Commercial team supports lead generation, outside-in diagnostics, client discussions as part of sales plays, opportunity-based marketing, building of microsites, and (focus) proposal development. Our team is also on the front-line, learning rapidly from potential clients and frequently pushes learnings and IP needs to the broader practice. Given the team’s experience and deep expertise, the Commercial team may also get pulled in to lead or develop IP, new tools, etc.
The Commercial Practice Senior Manager (EMEA) will be responsible for building out our commercial Capabilities in EMEA and serving commercial needs within the region.
Primary responsibilities and activities of the job will include (not exhaustive):
- Provide deep support and expertise for highest priority PI opportunities, including sales plays through proposals - play a senior advisor and thought partner role
- Grow expertise in our broader PI solutions and products, with a particular focus on how they are sold and key hooks (e.g., inflation, recession response, fueling growth, funding ESG transformations, scaling for growth, etc.)
- Provide strategic insight into key IP or expertise gaps within PI practice, including cross-selling and industry-specific needs, working closely with PI solution teams
- Bring key insights from the "front lines" back to PI solutions and products, ensuring that our IP and diagnostics are providing what is needed to win
- Win/loss intelligence and analysis: run debrief calls with pitch teams; ask probing questions based on client context; develop an informed perspective on insights and patterns that is shared with Solution leadership
- Drive innovation in our selling motions, through things like video testimonials, microsites, LinkedIn campaigns, forums, etc. (working with Marketing team)
- Coordinate with other Commercial resources and practice resources (e.g., Global Commercial teams, KM team, other PAMs, etc.)
Team management
- Co-lead (together with a BCN Senior Manager) a BCN team of 5-6 colleagues, i.e., setting the tone and working norms for the team and provide regular feedback on professional development
As a Practice Senior Manager, the individual will be an integral part of:
- The Global PI practice team (50+ team members across the 3 regions)
- A community of 15+ PI Practice Senior Manager, Directors and VPs globally (a team of peers with which to collaborate, learn from and experience-share)
- Bain’s broader Product, Practice, and Knowledge (PPK) team globally (supporting all industries and capabilities)
- The Commercial Practice Senior Manager role is intended as a full-time role, and the need to fill this role is immediate. Location is flexible across EMEA.
About You
Education & Experience
- 8-10 years' professional services / industry (e.g., Manufacturing, Financial Services, Engineering, etc.) experience + undergrad
- 6-7 years' with MBA/Master's
For internal applicants:
- Bain consulting experience at the Senior Manager level
- Experience or strong interest in the industry/capability of the Practice
Experience:
- Experience / expertise or strong interest in driving Bain’s commercial success in Performance Improvement across all industries
Required Knowledge, Skills, and Abilities
- Ability to independently tackle complex business problems while juggling competing priorities; can scope, plan, quality check and efficiently deliver exceptional work with insight-driven packaging and communications
- Track record of deploying credible expertise on large domains with good results
- Able to make unique thought contributions (not just an aggregator of others' ideas) with an eye to commercial results
- Can collaborate directly with senior stakeholders without an intermediary, and appropriately design and execute against a plan when additional support or actions are needed to reach alignment
- Capable and inspiring people manager who can apprentice and develop through management (direct or indirect) of people and/or processes
- Demonstrated problem solving and organizational skills, and is a proven self-starter (comfortable with a remote supervisor and team)
- Strong communication skills and ability to establish credibility and engage productively to drive action with senior leaders
- Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; "roll up the sleeves" type of attitude
Additional Requirements
- Flexibility with hours needed to work with global team
- In-office requirements as per local office and PPK guidelines
- Language requirements: English (fluent)
About Us
Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling today's urgent challenges. We earned a platinum rating from EcoVadis, the leading platform for environmental, social and ethical performance ratings for global supply chains, putting us in the top 1 percent among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
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