Role Summary
The Account Manager owns the client account in full, the brand, its marketing output, and
its performance across every channel, alongside ensuring execution of all deliverables. This
includes social media, creative production, as well as coordination of community
management, PR, influencer marketing, and paid media. The Account Manager is
accountable for brand consistency and marketing effectiveness across all of it, and
manages the client relationship from the initial strategy phase through to full ownership
once always-on execution begins. This role requires account management experience in
sports, specifically football.
Key Responsibilities
Client & Account Management
- Own the account in full: the client relationship, the brand's marketing output, and
overall account performance across every workstream.
- Serve as the primary point of contact for the client across the engagement,
including the initial strategy phase led by the internal strategy team.
- Present strategy and creative deliverables to the client and manage the approval
process.
- Manage timelines, expectations, and budget across all workstreams.
Social Media Execution
- Manage monthly content delivery: Instagram & Facebook, TikTok, YouTube, X,
Threads, LinkedIn.
- Coordinate with the community manager on community engagement, including
monitoring and responding to comments, DMs, mentions, and complaints, and
tracking sentiment
- Deliver monthly performance reports against agreed KPIs
Creative Production
- Own the production pipeline for all monthly content, including quality control of final
deliverables.
- Coordinate with creative producer, videographers, photographers, content
creators, graphic designers, and animators.
- Develop and manage shoot plans, content calendars, posting schedules, and
caption calendars.
PR & Communications (Coordination)
- Coordinate press and media relations related to campaigns, milestones, and
announcements.
Influencer Marketing (Coordination)
- Coordinate execution of influencer campaigns against strategy set by the internal
team, including briefing, deliverable tracking, and reporting
Paid Media / Performance Marketing (Coordination)
- Coordinate with the performance marketing team or media buying partner on
campaign rollout, optimization, and reporting
Requirements
- 4–6 years of experience in account management or client services at a marketing,
social, or full-service agency
- Experience in sports, specifically football, is required (club, league, federation, or
sports brand account)
- Experience managing creative production, including briefing and quality control of
final assets
-
Experience coordinating influencer marketing and/or paid media campaigns
-
Familiarity with PR and media relations
-
Strong written and verbal communication skills in English and Arabic
-
Ability to manage multiple deadlines and workstreams simultaneously
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