- Coordinate with the Sales team to support daily sales operations.
- Prepare and manage quotations, proposals, tenders and sales documentation.
- Follow up with customers regarding quotations, purchase orders and sales enquiries.
- Coordinate with Pre-Sales, Service, Procurement and Finance teams for order processing and execution.
- Maintain accurate customer records, sales reports and CRM updates.
- Assist in processing customer orders from enquiry to delivery.
- Coordinate product demonstrations, meetings and customer appointments.
- Track order status and provide regular updates to customers and internal stakeholders.
- Prepare weekly and monthly sales reports and MIS reports.
- Ensure timely submission of documents required for customer registrations and vendor onboarding.
- Support the Sales team in achieving business targets through effective coordination.
- Deliver excellent customer service by responding promptly to customer enquiries.
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