Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: ITG Production - Oracle, PLSQL, Unix
Position: ITG Production - Oracle, PLSQL, Unix
Experience: 2 - 5 Years
Category: IT Infrastructure
Main location: Mumbai
Position ID: J0626-0798
Responsibilities
Direct Responsibilities
- Providing technical and functional support
- Managing incidents within the scope and guaranteeing the eradication of problems
- Implementing monitoring and supervising the application’s technical and functional components
- Monitoring the smooth implementation of processing according to the production plan
- Monitoring the condition of the application’s technical components
- Ensure that the application meets its functional requirements and operates as intended
- Checking the proper running of application backups and restoration
- Orchestrating and managing the various releases within the scope
- Creating and enriching the application document framework
- Maintaining operating procedures
- Create and Deploy updates for Obsolescence, patches
- Create SOP's, perform knowledge transfer and cross training for proper backup in team.
- Effective communication across multiple teams including development team (IT) and other stakeholders. Ability to translate business requirements and work with development teams throughout resolution, implementation and delivery.
Contributing Responsibilities
- Contributing to the processes belonging to the activity, observing requirements and carrying out the necessary remediation
- Contributing to the construction of production dashboards and undertaking the actions defined for improving the service
- Contribute to continuous improvement actions
Technical & Behavioral Competencies
Primary skillsets (mandatory):
- Knowledge and proven experience with Operating Systems- Linux, windows
- Proven experience with Scheduling tools like Autosys
- Knowledge of any monitoring tools (e.g., Dynatrace, ELK, Grafana)
- Familiarity with database technology is required: Oracle and SQL Server. Capability to execute basic scripts and queries
- Expertise in scripting on one of these (e.g., Python, Bash, PowerShell)
- Experience with File Transfer Protocols like CFT
- Experience with any cloud platforms (preferably IBM Cloud)
- Understanding of ITIL or similar ITSM frameworks & tools(e.g, ServiceNow, JIRA service management)
- Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.)
- Strong English communication and collaboration skills.
Secondary skill sets (good to have):
- Familiarity with Ansible, containerization technologies (e.g., Docker) and Devops tool like Gitlab, Kubernetes, Openshift
- Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management
- Self-starter with a proactive approach and a problem-solving mindset, capable of working on multiple projects simultaneously and meeting tight deadlines.
Skills Referential (Required knowledge, skills and abilities)
Behavioral Skills:
o Communication
o Analytical Ability
o Team Player
Transversal Skills:
o Ability to understand, explain and support change
o Ability to develop and adapt a process
o Analytical Ability
o Ability to inspire others & generate people's commitment
Education Level: Bachelor’s degree or equivalent
Location: Mumbai
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
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