Summary: The primary role of the Credit Controller Medior is to proactively monitor and manage outstanding invoices within an assigned customer portfolio. The main objective is to ensure proper receivables management and improve the relationship with customers by resolving payment-related issues quickly.
Main Responsibilities:
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Monitor and proactively follow up on outstanding invoices in the assigned customer portfolio.
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Follow up on the Key Accounts portfolio by phone and in writing.
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Follow up on complaints, disputes, and payment plans for all customer segments.
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Analyze and coordinate complex customer files with internal and external stakeholders.
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Review unallocated payments and ensure they are correctly charged, in collaboration with the accounting department.
Key Requirements:
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Advanced CRM skills.
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Advanced ERP skills.
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Advanced Excel skills.
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Professional fluency in Dutch or French.
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Professional fluency in English.
Nice to Have:
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Experience in managing complex receivables.
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Knowledge of financial regulations.
Other Details:
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Detail: Not specified.
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Category: Team
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Detail: Not specified.
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Category: Tools/Methodologies
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Detail: CRM, ERP, Excel.
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