Overview of the Role 🔍
The Sous Chef assists the Executive Chef in the day-to-day management of the hotel’s kitchen operations, ensuring all activities are carried out in line with Standard Operating Procedures (SOPs). The role combines hands-on culinary work with team supervision, ensuring consistent food quality, guest satisfaction, and compliance with hygiene, safety, and hotel standards at all times.
Key Responsibilities 📋
- Lead, coach, and support the team, ensuring high standards of performance, discipline, grooming, presentation, and professional development.
- Plan and coordinate staffing, work schedules, mise-en-place, shift handovers, and daily section operations to ensure a smooth and efficient service.
- Communicate daily operations, special requirements, VIP information, unusual matters, and last-minute changes effectively to the team and Executive Chef.
- Ensure guest satisfaction throughout service by responding promptly to guest needs, complaints, allergies, dietary requirements, and special requests.
- Supervise the quality, taste, texture, portioning, and presentation of all dishes, ensuring compliance with standard recipes and contributing to buffet presentation and event requirements.
- Manage food requisitions, ordering, receiving, storage, stock rotation, and portion control while maintaining product quality and freshness.
- Monitor food costs, outlet budget, and resource consumption to support efficient and cost-effective kitchen operations.
- Ensure the proper use, maintenance, cleanliness, and inventory of kitchen equipment, materials, and facilities.
- Maintain high standards of hygiene, food safety, cleanliness, and workplace safety through regular inspections and effective food-handling practices.
- Ensure full compliance with hotel policies, SOPs, Quality Management System, and health & safety regulations, including the correct closing of the kitchen and responsible use of utilities.
Ideal Candidate Profile 🎯
- School Certificate (SC) or an equivalent secondary-level qualification (NC 3/NC 4 or equivalent), plus relevant professional training and experience.
- 5 years of experience in a similar hotel position, as Chef de Partie (CDP) or above.
- Good leadership skills, with the ability to train, coach, and motivate a kitchen team.
- Sound knowledge of food safety, hygiene, and HACCP standards.
- Working knowledge of Quality Management Systems and standard operating procedures.
- Good understanding of food cost control and recipe standards (fiches techniques).
- Fluent in English and French, both written and spoken.
What's in it for you? 🎁
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Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
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24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
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Pension Scheme – Enjoy a pension plan with company contributions for your future.
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Company Doctor Services – Free on-site medical consultations for your health needs.
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Performance Bonus – Earn a bonus for your hard work.
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Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.
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Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
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Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
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Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
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Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
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Learning & Development – Grow with training and development opportunities through our Training Academy.
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