Workato Developer

KEY RESPONSIBILITIES

1. Integration Design & Development

• Design and build Workato recipes integrating enterprise apps (SAP, Salesforce, Dynamics 365, ServiceNow, Shopify, and custom APIs)

• Develop end-to-end integration patterns: point-to-point, hub-and-spoke, publish-subscribe, and event-driven architectures

• Translate business process flows into maintainable Workato recipes with proper error handling and retry logic

• Build custom connectors using Workato's Connector SDK where off-the-shelf connectors are insufficient

2. API & Middleware Management

• Design and expose REST/SOAP API endpoints via Workato's API Platform for internal and partner consumption

• Implement API authentication patterns: OAuth 2.0, API key, JWT, and Basic Auth

• Manage API versioning, rate limiting, and throttling policies to protect downstream systems

3. Data Transformation & Orchestration

• Write complex data transformations using Workato's formula language, Ruby snippets, and JSON/XML manipulation

• Orchestrate multi-step workflows with conditional branching, loops, lookups, and parallel execution

• Ensure data integrity across integrations — handle deduplication, upsert logic, and conflict resolution

• Implement real-time and batch integration patterns based on business latency requirements

4. Monitoring, Reliability & Support

• Set up job monitoring, alerts, and dashboards to proactively detect integration failures

• Define and meet SLAs for integration uptime and data freshness across critical business flows

• Perform root-cause analysis on failed jobs and communicate resolution timelines to stakeholders

• Maintain integration runbooks and support on-call rotation for production incidents

5. Governance & Best Practices

• Maintain integration documentation: data flow diagrams, recipe inventories, and change logs

• Enforce naming conventions, recipe folder structures, and environment promotion standards (Dev → QA → Prod)

• Conduct peer recipe reviews and ensure alignment with integration best practices.

REQUIRED SKILLS & EXPERIENCE

Core Workato Experience (Must Have)

• 4–8 years of hands-on Workato development with recipes in production environments

• Deep proficiency in recipe design, job concurrency, callable recipes, and recipe lifecycle management

• Experience with Workato's API Platform — building, securing, and publishing APIs

• Hands-on use of Workato's Connector SDK (Ruby-based) for custom connectors

• Workato Automation Pro I & II certified preferred; Pro III or Workato Certified Consultant is a strong plus

Integration & Architecture Skills

• Strong understanding of enterprise integration patterns: messaging, routing, transformation, and orchestration

• Experience integrating ERP systems (SAP S/4HANA, Oracle, Dynamics 365) and CRM platforms (Salesforce, HubSpot)

• Proficiency with REST and SOAP APIs, Webhooks, EDI, and event-driven messaging (Kafka, SQS, or similar)

• Experience with file-based integrations via SFTP/FTP, S3, and SharePoint

Technical Foundations

• Working knowledge of SQL for data lookups, joins, and validation within integrations

• Familiarity with Ruby or Python for custom scripting within Workato formulas or SDK

• Understanding of cloud platforms (AWS, Azure, or GCP) and SaaS API paradigms

• Experience with Git-based version control for recipe export and change tracking

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