IT Operations & Admin Executive
Location: Coimbatore · Experience: 2–4 years
Role Overview
We're looking for an IT Operations & Admin Executive to manage user lifecycle,
identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools — while also owning general office administration. The role is central to secure access, smooth IT operations, and a strong end-user experience.
Key Responsibilities
IT Operations
- Manage onboarding and offboarding across Microsoft 365 and SaaS tools
- Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
- Handle Windows & macOS device management using MDM tools (Intune/Jamf)
- Provide L1/L2 IT support for hardware, software, and access issues
- Manage SaaS applications, SSO integrations, and license optimization
- Automate workflows using Power Automate / PowerShell / scripting
- Ensure security, compliance, and zero access leakage
- Support basic network operations (Wi-Fi, VPN, connectivity)
- Maintain IT documentation, SOPs, and access records
Admin Support
- Maintain IT & office asset inventory; support procurement and periodic audits
- Handle onboarding kit logistics for new hires (laptops, welcome kits, ID cards, etc.)
- Support Konfirmity compliance checks
- Manage day-to-day office administration — vendor coordination, facilities, supplies
Requirements
- 2–4 years of experience in IT Operations / IT Administration
- Strong hands-on experience with Microsoft 365 & Entra ID
- Solid understanding of IAM concepts (SSO, MFA, RBAC)
- Experience managing Windows & Mac environments
- Familiarity with SaaS tools, endpoint management, and MDM solutions
- Basic scripting knowledge (PowerShell or similar)
- Understanding of networking fundamentals
- Comfortable balancing hands-on technical work with day-to-day admin/office support
Good to Have
- Microsoft 365 / Intune certification (e.g., MD-102)
- Exposure to ITIL or structured ticketing practices
What We're Looking For
- Strong ownership and attention to detail
- Problem-solving mindset with a bias toward automation
- Ability to manage both IT operations and end-user/admin support
- Good communication and collaboration skills