HackerTrail Bangkok
About the role
We are seeking an experienced Project Manager with strong expertise in POS (Point-of-Sale) systems and Retail operations. The role is responsible for leading end-to-end project delivery, coordinating cross-functional teams, and ensuring successful implementation of POS solutions that support retail business processes and customer experience.
Key Responsibilities:
- Lead and manage end-to-end POS Retail projects, ensuring delivery meets scope, timeline, budget, and quality objectives.
- Coordinate with business stakeholders, Product Owners, Business Analysts, development teams, QA teams, and vendors throughout the project lifecycle.
- Drive requirement gathering, solution planning, development, testing, deployment, and production rollout activities.
- Manage project schedules, resources, dependencies, risks, and issue resolution.
- Collaborate closely with retail business users to understand operational requirements and ensure solutions align with business needs.
- Coordinate system integration activities involving POS, payment gateways, inventory management, CRM, ERP, and loyalty systems.
- Facilitate SIT, UAT, and production deployment activities.
- Monitor project progress and provide timely project status updates to stakeholders and leadership.
- Identify project risks and proactively define mitigation and contingency plans.
- Maintain project governance, documentation, meeting notes, and reporting artifacts.
- Ensure smooth communication among internal teams, clients, and third-party vendors.
What you’ll bring
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, Retail Management, or a related discipline.
- 5+ years of experience as a Project Manager in software development, system implementation, or digital transformation projects.
- At least 2 years of hands-on experience managing projects within the Retail domain, preferably involving POS systems.
- Hands-on experience delivering projects related to POS, Store Operations, Omnichannel Retail, Inventory Management, Loyalty Programs, or Payment Systems.
- Strong understanding of retail business processes, including sales transactions, inventory management, promotions, and customer loyalty programs.
- Strong knowledge of software development lifecycle (SDLC) and project management methodologies.
- Proven experience in stakeholder management and cross-functional team coordination.
- Excellent communication, problem-solving, and leadership skills.
- Experience working with vendors, system integrators, and distributed delivery teams.
- Ability to manage multiple priorities in a fast-paced environment.
Benefits and perks
Skills
Required
Vendor managementLeadershipStakeholder managementCommunicationSDLCRetailRisk ManagementProject Management
Nice to have
Inventory managementAgileCRMWaterfallERPStore OperationsLoyalty ProgramsBusiness analysisUATDeploymentSystem integrationProblem-solving Your contact
N Nura
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