HCLTechListing closed

Group Operations Manager - Service Delivery Management

UP, INIndividual contributorFound Jul 12
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goml

Noida, Uttar Pradesh

Job Summary

Project Manager for DC & Infra T&T : We are seeking an experienced Program Manager to lead and oversee a team of project coordinators, ensuring seamless execution of projects. The ideal candidate will have a strong background in Agile methodologies and Scrum practices, with a proven track record of managing large-scale projects

Key Responsibilities

Deliver DC & Infra T&T for NN :

  • Lead and manage large, complex enterprise-level projects consisting of multiple Agile teams.
  • Develop and manage a well-defined program management process and champion ongoing process improvement initiatives.
  • Maintain dependency plans between planned sprints across all teams and identify/mitigate risks.
  • Work with Agile teams and stakeholders to drive adoption and training, ensuring they are using Agile methodologies.
  • Ensure the team is fully functional, productive, and focused on delivering quality objectives.
  • Monitor project progress and performance, providing periodic project progress reports and dashboards to key stakeholders.
  • Manage and resolve conflicts, challenges, and obstacles that may occur during the project lifecycle.
  • Facilitate and encourage open communication and discussion between stakeholders.
  • Ensure clear communication and organization of all strategic initiatives as well as regular, routine updates and project reports.

Skill Requirements

Project Management, ITIL, Stakeholder Management, P&L

Other Requirements

Fluent in English

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HCLTechGroup Operations Manager - Service Delivery Management
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