Project Manager
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**Job Title: Project Manager** **Department: Digital Marketing \& Creative** **Location: Cochin, Kerala** **Employment Type: Full\-time**
**Job Summary**
We are seeking an experienced **Project Manager** to oversee the complete operations and sales of our Digital Marketing and Creative Services division. The ideal candidate will be responsible for managing projects, leading cross\-functional teams, driving business growth, ensuring client satisfaction, and achieving revenue targets.
**Key Responsibilities**Operations Management
* Oversee end\-to\-end operations of digital marketing and creative projects. * Plan, execute, and monitor multiple projects to ensure timely delivery. * Coordinate with Digital Marketing, Design, Content, and Development teams. * Allocate resources and monitor project timelines and budgets. * Ensure quality standards and client expectations are consistently met. * Develop and improve operational processes for better efficiency.
Sales \& Business Development
* Lead sales initiatives for digital marketing and creative services. * Identify new business opportunities and generate leads. * Meet with clients to understand business requirements and propose suitable solutions. * Prepare project proposals, quotations, and presentations. * Achieve monthly and quarterly sales targets. * Build and maintain long\-term client relationships.
Team Leadership
* Lead and mentor the digital marketing and creative teams. * Conduct regular performance reviews and team meetings. * Foster collaboration between sales, operations, and creative teams. * Resolve project\-related challenges and ensure smooth execution.
Client Management
* Act as the primary point of contact for key clients. * Manage client expectations and ensure high customer satisfaction. * Handle escalations and ensure timely resolution of issues.
**Required Qualifications**
* Bachelor's or Master's degree in Marketing, Business Administration, Digital Marketing, or a related field. * 5–8\+ years of experience in Digital Marketing, Creative Agency, or Project Management. * Proven experience in operations management and sales/business development. * Strong understanding of SEO, SEM, Social Media Marketing, Performance Marketing, Branding, Content Marketing, and Creative Design. * Experience using project management tools such as Asana, Trello, Jira, ClickUp, or Monday.com. * Excellent leadership, communication, negotiation, and stakeholder management skills.
**Preferred Skills**
* Strong business development and client acquisition experience. * Ability to manage multiple projects simultaneously. * Strategic thinking and problem\-solving abilities. * Budget planning and revenue management. * Experience working in a digital marketing agency or creative services environment.
**Key Performance Indicators (KPIs)**
* Project delivery within timeline and budget. * Client satisfaction and retention. * Revenue and sales target achievement. * Team productivity and utilization. * Operational efficiency and process improvement. * Profitability of projects.
This role is ideal for a professional who can **lead digital marketing operations while driving sales growth and managing client relationships**, ensuring both operational excellence and business expansion.
Pay: ₹35,000\.00 \- ₹65,000\.00 per month
Benefits:
* Leave encashment * Paid sick time * Paid time off
Work Location: In person
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