Job Title: Technical Inside Sales & Project Coordinator
Location: Berlin, Germany (100% On-Site)
Contract Type: Full-Time, Permanent
Compensation: €3,800 / month (€45,600 / year) Base + Uncapped Variable Bonus
Languages Required: Native/C2 German & Professional/C1 English
Key Highlights & Impact
Join our compact, fast-moving Berlin team backed by a world leader in safety solutions. In this high-impact position, you won't just process orders—you will serve as the primary technical point of contact for clients, coordinate complex customer projects, and actively drive sales growth alongside our field team.
Primary Responsibilities
- Consultative Sales & Account Support: Advise incoming client inquiries via telephone and email, understanding their technical requirements and pitching tailored safety solutions.
- Pipeline & Quote Execution: Draft, issue, and rigorously track commercial proposals through our Zoho CRM and ERP infrastructure.
- End-to-End Coordination: Oversee seamless execution for small projects—bridging communication between clients, site managers, and external installation technicians.
- Proactive Account Re-Engagement: Reconnect with former clients, maintain service/recertification schedules, and execute outbound re-activation campaigns.
- Sales Operations & Process Optimization: Partner with Field Sales Managers to schedule client meetings, update CRM records, and help modernize internal business unit workflows.
What We Are Looking For
Essential Criteria:
- Experience: 3+ years of relevant experience in B2B inside sales, sales support, or technical client management.
- Language Proficiency: Native-level German (C2) for daily telephone consultations and professional English (C1) for global internal coordination.
- Technical Aptitude: Ability to understand, explain, and recommend mechanical/industrial products.
- Digital Literacy: Practical experience with CRM platforms (Zoho preferred), ERP systems, and standard business applications (MS Office / Teams).
- On-Site Presence: Committed to working 100% on-site at our Berlin location.
What Makes You Stand Out:
- Prior exposure to the industrial, safety, or construction supply industries.
- Demonstrated history of reviving dormant accounts or improving administrative workflows in an SME setting.
- Exceptionally structured, self-driven approach with a confident and engaging phone presence.
Compensation & Benefits
- Attractive Pay Structure: €3,800/month (€45,600 base annually) + variable annual bonus (~10% threshold at 90% target, fully uncapped upside).
- Time Off & Security: Permanent full-time contract with 30 calendar days of annual paid leave.
- Growth & Upskilling: Direct access to European corporate training programs and international advancement pathways.
- Modern Workplace: Opportunity to shape local office culture and processes, alongside an upcoming move to a modern, centrally located office facility in Berlin.
- Extensive Onboarding: Comprehensive product and technical training program to ensure rapid onboarding.
Work Setup & Mobility
- Workplace: 100% On-Site (Berlin)
- Travel: Occasional European travel for corporate training programs and conferences.
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