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IMPACTO DIGIFIN TECHNOLOGIES PVT LTDActive opening

IT Infrastructure Engineer Intern

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JOB DESCRIPTION

===================

Infrastructure Engineer Intern

Location: Bangalore – BrookfieldDepartment: IT Infrastructure / TechnologyEmployment Type: Internship – Full-TimeWorking Hours: 9:00 AM to 6:00 PMWorking Days: Monday to Saturday (Alternate Saturdays Off)Experience: Fresher / Recent Graduate / Intern### About the Role

We are looking for a motivated and technically strong Infrastructure Engineer Intern to join our IT Infrastructure and Technology team. The candidate will receive hands-on exposure to:

  • Server administration
  • Virtualization
  • Networking
  • Endpoint support
  • Operating systems
  • Monitoring
  • Cybersecurity
  • Backups
  • Databases
  • Application platforms
  • Infrastructure operations

The candidate must also have a basic understanding of Frontend, Backend, and Full-Stack development, as the role involves supporting the infrastructure on which business applications and software platforms operate. The ideal candidate should be interested in building a career in:

  • Infrastructure Engineering
  • System Administration
  • Network Administration
  • DevOps
  • Cloud Infrastructure
  • IT Operations

Key Responsibilities

========================

1. Infrastructure Management

  • Assist in deploying, configuring, and maintaining on-premises physical servers.
  • Support environments consisting of multiple physical servers and virtual machines.
  • Assist in managing servers deployed at client locations.
  • Support virtualization environments and VM lifecycle management.
  • Assist with VM creation, configuration, maintenance, backup, and decommissioning.
  • Assist with IP allocation and network configuration.
  • Maintain infrastructure documentation and configuration records.
  • Support infrastructure capacity and resource monitoring.

2. Server Management

  • Assist in administering Linux, Windows, and macOS environments.
  • Gain exposure to Dell and HP physical servers.
  • Monitor server health and system performance.
  • Assist in troubleshooting CPU, memory, storage, and performance issues.
  • Monitor server availability and application services.
  • Assist with database server and application platform administration.
  • Perform basic server maintenance under supervision.
  • Assist with patching, updates, and routine infrastructure activities.

3. End-User Device & Desktop Support

  • Provide first-level technical support for laptops, desktops, printers, and peripherals.
  • Diagnose and resolve basic hardware and software issues.
  • Troubleshoot driver and peripheral connectivity problems.
  • Install and configure operating systems and applications.
  • Prepare, image, and configure laptops/desktops for new employees.
  • Support employee onboarding and IT setup.
  • Maintain proper records of assigned IT equipment.

4. Operating System Administration

Assist with installation, configuration, maintenance, and troubleshooting of:

  • Windows
  • Ubuntu/Linux
  • macOS

Responsibilities include:

  • OS installation and configuration.
  • Software and application installation.
  • Driver troubleshooting.
  • OS updates and patching.
  • Boot and startup troubleshooting.
  • Performance troubleshooting.
  • Application compatibility troubleshooting.
  • Basic system security configuration.

5. Network Infrastructure Management

  • Assist in configuring and troubleshooting network switches.
  • Support routers and wireless access points.
  • Troubleshoot LAN and Wi-Fi connectivity.
  • Assist with IP addressing and network configuration.
  • Understand basic VLAN and network segmentation concepts.
  • Assist with firewall configuration and monitoring.
  • Monitor firewall logs and identify unusual traffic.
  • Assist with VPN configuration and remote connectivity.
  • Support secure external access.
  • Assist with periodic firewall rule reviews.
  • Learn basic network performance optimization.
  • Troubleshoot connectivity, latency, and network performance issues.

6. Endpoint Security & Antivirus Management

  • Assist in deploying and managing Seqrite Antivirus and Endpoint Security.
  • Monitor endpoint security status.
  • Monitor malware and virus alerts.
  • Assist with quarantine and security incident handling.
  • Ensure endpoint definitions and security policies remain updated.
  • Assist with endpoint security agent installation.
  • Troubleshoot antivirus agent connectivity and installation issues.
  • Maintain basic endpoint security documentation.

7. Infrastructure Monitoring

Assist in administering and maintaining:

  • Zabbix
  • Uptime Monitoring
  • Grafana
  • SigNoz

Responsibilities include:

  • Monitor server availability.
  • Monitor VM availability.
  • Track CPU utilization.
  • Track memory utilization.
  • Monitor disk and storage utilization.
  • Monitor application and service availability.
  • Review alerts and logs.
  • Assist in troubleshooting infrastructure alerts.
  • Maintain monitoring dashboards.
  • Support proactive infrastructure monitoring.

8. CCTV Infrastructure Support

  • Monitor CCTV system health and uptime.
  • Ensure network connectivity to CCTV cameras.
  • Troubleshoot basic camera connectivity issues.
  • Monitor video feed availability.
  • Assist with CCTV hardware and software troubleshooting.
  • Monitor CCTV storage.
  • Assist with surveillance footage archiving.
  • Ensure required retention policies are followed.

9. Backup & Storage Management

  • Assist in maintaining backup infrastructure.
  • Monitor scheduled backups.
  • Verify successful completion of backups.
  • Identify and report backup failures.
  • Assist with database and server backup activities.
  • Perform basic backup validation.
  • Assist with restoration testing.
  • Maintain backup documentation.
  • Gain practical exposure to disaster recovery concepts.

10. IT Asset Management

  • Maintain hardware and software inventory.
  • Track laptops, desktops, servers, monitors, printers, and networking equipment.
  • Maintain asset allocation records.
  • Track asset lifecycle and replacement requirements.
  • Assist with procurement activities.
  • Maintain infrastructure and asset documentation.
  • Ensure proper handover and return of IT assets.

11. Core Platform Services

  • Gain practical exposure to LDAP and directory services.
  • Assist with basic identity and access management.
  • Support user and system access activities under supervision.
  • Maintain infrastructure room and server room documentation.
  • Assist with physical infrastructure inspections.
  • Maintain proper organization of network and server equipment.
  • Follow infrastructure security and operational procedures.

12. Frontend Development Knowledge – MANDATORY

===================================================

The candidate must have basic knowledge of Frontend development.### Required Understanding

  • HTML
  • CSS
  • JavaScript
  • Basic frontend application architecture.
  • Basic understanding of browser and client-server communication.
  • Understanding of frontend build and deployment concepts.
  • Basic understanding of API integration.
  • Basic troubleshooting of frontend application issues.

Preferred

  • React
  • Angular
  • Vue.js
  • npm
  • Frontend build tools

The candidate should understand how a frontend application is hosted, deployed, accessed, and connected to backend services.13. Backend Development Knowledge – MANDATORY

The candidate must have basic knowledge of Backend development.### Required Understanding

  • Basic backend application architecture.
  • REST APIs.
  • HTTP/HTTPS.
  • API requests and responses.
  • Authentication and authorization concepts.
  • Application-server communication.
  • Basic backend troubleshooting.
  • Basic database connectivity.

Backend Technologies

Candidate should have exposure to at least one backend technology/language such as:

  • Java
  • Python
  • Node.js
  • PHP
  • .NET

The candidate should be able to understand how backend applications run on servers and communicate with databases and frontend applications.14. Full-Stack Development Knowledge – MANDATORY

The candidate must have a basic understanding of Full-Stack application architecture. The candidate should understand the relationship between:Frontend API/Backend Database Backend Frontend### Basic Knowledge Should Include

  • Frontend application structure.
  • Backend/API structure.
  • Database interaction.
  • REST APIs.
  • Application deployment.
  • Server-side application hosting.
  • Basic application troubleshooting.
  • Basic understanding of logs and application errors.
  • Basic understanding of application-server communication.

The candidate is not required to be an expert Full-Stack Developer, but must understand how a complete application works across frontend, backend, database, server, and network layers.15. Database Knowledge – MANDATORY

  • Basic understanding of databases.
  • Basic SQL knowledge.
  • Understanding of tables, records, and queries.
  • Basic knowledge of relational databases.
  • Understanding of application-to-database connectivity.
  • Basic database troubleshooting.

Preferred Database Exposure

  • MySQL
  • PostgreSQL
  • SQL Server
  • Similar databases

16. DevOps & Development Tools

====================================

Basic exposure to the following will be an advantage:

  • Git
  • GitHub/GitLab
  • Docker
  • CI/CD concepts
  • Build and deployment processes
  • Shell scripting
  • Python scripting
  • Linux command line
  • Application logs
  • Environment variables
  • Basic cloud concepts

Mandatory Technical Skills

==============================

The candidate must have basic knowledge or academic/project exposure to:### Infrastructure

  • Infrastructure
  • Linux/Ubuntu
  • Windows
  • Computer hardware
  • Servers
  • Virtual machines

Networking

  • Networking fundamentals
  • TCP/IP
  • DNS
  • DHCP
  • LAN/Wi-Fi
  • Routers and switches
  • Basic firewall concepts

Development

  • Frontend – Mandatory
  • Backend – Mandatory
  • Full-Stack concepts – Mandatory
  • Database/SQL – Mandatory
  • REST APIs
  • HTTP/HTTPS
  • Basic application architecture

Security & Monitoring

  • Basic cybersecurity concepts
  • Antivirus/Endpoint Security
  • System monitoring
  • Logs and troubleshooting

Preferred Technical Exposure

================================

Candidates having exposure to the following will be preferred:

  • Zabbix
  • Grafana
  • SigNoz
  • Uptime Monitoring
  • Docker
  • Git/GitHub
  • CI/CD
  • Shell scripting
  • Python
  • LDAP
  • Active Directory
  • VPN
  • Firewall administration
  • Cloud platforms
  • Database administration
  • Backup and disaster recovery

Educational Qualification

=============================

  • B.E./B.Tech in Computer Science, Information Technology, Electronics, or related field.
  • BCA / MCA or equivalent IT qualification.
  • Freshers and recent graduates are welcome.
  • Candidates with academic projects in Infrastructure, Networking, DevOps, Full-Stack Development, or System Administration are preferred.

Candidate Profile

=====================

We are looking for someone who:

  • Has a strong interest in IT Infrastructure and Technology.
  • Has basic knowledge of both Infrastructure and Software Development.
  • Is comfortable working with Linux and Windows.
  • Understands basic networking concepts.
  • Has basic Frontend, Backend, and Full-Stack knowledge.
  • Has good troubleshooting and analytical skills.
  • Is willing to work hands-on with servers, networks, systems, and applications.
  • Can learn new technologies quickly.
  • Has good communication and teamwork skills.
  • Is willing to work in an onsite infrastructure environment.

Key Learning Opportunities

==============================

During the internship, the candidate will gain practical exposure to:

  • Server administration
  • Linux administration
  • Windows administration
  • Virtualization
  • Networking
  • Firewalls and VPN
  • Endpoint security
  • Zabbix and Grafana monitoring
  • Application monitoring
  • Database environments
  • Backup and disaster recovery
  • CCTV infrastructure
  • IT asset management
  • LDAP
  • Frontend applications
  • Backend applications
  • Full-Stack architecture
  • APIs
  • Application deployment
  • DevOps fundamentals
  • Infrastructure troubleshooting

Career Path

===============

This internship can provide a foundation for careers in:

  • Infrastructure Engineer
  • System Administrator
  • Network Engineer
  • DevOps Engineer
  • Cloud Engineer
  • IT Operations Engineer
  • Site Reliability Engineer (SRE)
  • Application Support Engineer
  • Full-Stack Infrastructure/Platform Engineer

Internship-to-Hire

========================

Based on performance, technical skills, learning ability, discipline, and organizational requirements, the successful intern may be considered for a full-time employment opportunity after completion of the internship.Important Requirement

Candidates with only basic desktop-support knowledge and no understanding of Frontend, Backend, Full-Stack, APIs, and databases will not be considered suitable for this position. The role requires a combination of:Infrastructure + Networking + Systems + Application + Development knowledge.

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