Stockport | Monday to Friday | 11:00am to 7:30pm
Are you an experienced warehouse leader who thrives in a fast-paced, customer-focused environment? We're looking for a motivated and hands-on Warehouse Team Leader to help drive operational excellence within our growing fulfilment operation.
Reporting to the Outbound Manager, you'll lead a large warehouse team, ensuring customer orders are picked, packed and dispatched accurately and on time while maintaining the highest standards of safety, quality and performance.
About the Role
This is a fantastic opportunity for a proven warehouse professional with experience in B2B eCommerce, fulfilment, logistics, or FMCG environments. You'll play a key role in leading day-to-day operations, developing team performance, and driving continuous improvement across the warehouse.
Key Responsibilities
- Lead daily warehouse operations including goods-in, replenishment, picking, packing and dispatch.
- Manage the fulfilment of complex, multi-line trade and contract-specific orders.
- Ensure customer SLAs, OTIF targets and operational KPIs are consistently achieved.
- Prioritise order processing in line with customer requirements and commercial commitments.
- Plan resources effectively to support changing volumes and peak trading periods.
- Lead, motivate and develop a team of 25+ warehouse colleagues.
- Drive a culture of accountability, engagement and continuous improvement.
- Maintain high standards of health, safety and compliance across the operation.
- Work collaboratively with Inventory Control, Customer Experience, Sales and Supply Chain teams.
- Support warehouse optimisation initiatives, including layout improvements, storage strategies and pick efficiency.
What We're Looking For
Essential
- Minimum 5 years' experience in a Team Leader or supervisory role within a B2B fulfilment, eCommerce or FMCG warehouse environment.
- Strong understanding of high-SKU pick-and-pack operations.
- Experience managing and developing teams of 25+ colleagues.
- Proven track record of improving operational performance and team culture.
- Experience using Warehouse Management Systems (WMS).
- Strong stakeholder management and communication skills.
- Proficient in Microsoft Office applications.
Desirable
- Qualification in Logistics, Supply Chain or Operations Management.
- First Aid certification.
Why Join Us?
You'll be joining a business that values operational excellence, teamwork and continuous improvement. This role offers the opportunity to make a real impact, lead a sizeable team, and help shape the future of a growing warehouse operation.
- Up to 33 days annual leave including bank holidays
- Additional birthday leave
- Enhanced family leave and sick leave policies
- Life Assurance cover
- 24/7 Private GP access and wellbeing support
- Employee Assistance Programme
- Employee discounts and salary sacrifice schemes
- Recognition schemes and social events
Ready to take the next step in your leadership career? We'd love to hear from you. Apply today.
Ability to commute/relocate:
- Cheadle Heath SK3 0XA: reliably commute or plan to relocate before starting work (required)
Experience:
- Team Leader: 5 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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